Grover Avenue Reserve

Good size room, convenient for the airport great to have a shuttle bus.

Room was great, amenities were great, only objection was the pillows or lack thereof.

A Hyatt package came up and I decided to book it but as a longtime Accor loyalist, I didn’t expect much. I was blown away! The room was perfect, quiet, the amenities were great, and the location was fantastic. I walked everywhere or took the train. The best part, though, was the staff. They were warm, polite, and genuinely kind. Everything I needed was met with a “no problem.” I felt heard, seen, and truly valued. Carl and Ahmoud were amazing and went out of their way to make my stay incredible. Not once was I met with annoyance or anything negative — just smiles and kindness from every staff member I encountered. They honestly made me want to be a better person — that’s how exceptional the service was. I will absolutely be back!