Search Hotels Near Grosvenor G Casino, Birmingham

"First I want to start off by highly commending the Ibis staff for their amazing customer service throughout my stay. From check in, they greeted me and throughout my stay too. I get it’s the budget room but not having a plug next to the bed is beyond appalling. In terms of cleanliness, the sheets and towels were clean but there were broken false nails on the floor which is inexcusable really. Under the bed was so dusty it coated my suitcase wheels. My room was incredibly cold and I could literally feel the cold wind through my closed window. My AC would literally not work or turn on either. I tried the portable heater and that didn’t work either. They ignored when I put the sign outside my door to not have my room cleaned. I appreciated the refresh but my sign was still ignored. At least the shower was nice. I didn’t have the breakfast because £9 for a couple of pastries and yoghurt is ridiculous. There was a room where I could iron (not ideal but I made it work), but it was aok burnt annd nearly stained my clothes. Again I get its budget but that should not mean neglecting basic amenities. "

"Bathroom had a slight smell of waste."

"All great"

"Great place"

"Well located and recommended for nights out "

"It was just what was required, close enough to the centre and reasonably priced."

"Super hotel and staff so helpful and friendly. Stayed with our kids and dog and will definitely use this hotel when back in Birmingham!"

"Nice room. Very clean. Located right in the centre"

"Great experience as always. Staff are friendly, the rooms exceptional and great value for money. Love staying here"