Search Spa Hotels in Gringo Gulch

"The buffet was to die for , staff were so attentive. You can choose anything you want for breakfast , lunch , or dinner and not be disappointed. "

"Beautiful resort! "

"Food was enjoyable "

"The property was recently renovated and the updates are very tasteful. The staff is very friendly and accommodating to all of my requests. All of the restaurants on property have great menus. I'm looking forward to my next stay at a RIU property."

"Run…DO NOT WALK away from this Hotel! I took a chance on this property, payed extra for the Jet Tub and bottle of wine. No wine. No big deal. 1st thing I do is draw a bath, fills no more than 2 inches with both hot (warm) AND cold water on full blast. I called the Desk and a Maintenance person came, looked at the tub, looked me in the eye and gaslit me saying that 1.) the water was hot (it wasn’t) and that it was filling just fine (2inches in about 30min of running). To prove that there was hot water. The same guy…again…looks me directly in the eyes and turns on my sink. Well, the drain breaks free under the sink and sprays water in every direction & floods this already useless bathroom. The front desk LIES to H.com and said that 1.) the bath tub was functional even AFTER she witnessed it not filling. Then tells H.com that I flooded the room myself!! They called me a Liar AND a Vandal! They refused to move me to a functional room…“Manager’s decision” Ive no sink nor bath I have video/picture evidence (in real time of both issues) that H.com was not very happy to see. They realized this property LIED to them too. Always take video evidence, this property lied and almost got away with it! My question is why did H.com not believe their own STATUS Customer!!!??? A response would be appreciated!!!! I left 1st thing next morning and found my own accommodations. H.com gave NO support! H.com apparently finally looked at my video evidence and it is actually NOW an issue. Now!?"

"El restaurante Japonés buenísimo. Todos los empleados muy muy amables, en especial Octavio, que apoya exclusivamente a quienea reservaron en Expedia. Es segunda hotel que vamos a ese hotel y esperamos haya una 3ra."

"The staff was amazing , maybe if they can fix the showers . They would stop randomly and I would be covered in soap . Besides that everything was great ."

"Very kid friendly and exceptionally great to the kids. Rooms and staff are top notch and recommend to anyone. "