"The location was superb as it was literally a minute walk from the Grindewald station, and it's on the quieter side of the town. Staff were excellent, professional, helpful with advice. The breakfast was superb with a great variety and plenty of comfortable seating. The main issue was the hair found on blankets and in bathtub (photos taken, clearly not mine as I found them on arrival), there was also a red stain on one of the face washers/towels. The hotel was otherwise excellent with its staff, amenities, location."