Excellent customer service, friendly staff. Note in room with name of person who’d clean the room which read (paraphrased) “It was my pleasure to prepare your room for your stay,” signed by the staff member who had done the cleaning.
After reading that, I walked around to the side of the bed and there, lying on the floor between the bed and the window, was part of a Dorito chip about the size of a quarter!
Later when I pulled out the deck chair to sit in it, I discovered the seat to be full of crumbs…and whatever other miscellaneous debris had gathered there.
Apparently she had only cleaned half the room. The bathroom, however was spotless.
Otherwise I would have given a five star rating.
