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"Location and everything around is very beautiful"

"Clean rooms. Great staff! Super friendly! 😊"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Beautiful suite!!!"

"Das Personal war sehr freundlich und zuvorkommend. Leider hatte ich ein Zimmer im "Keller" und dadurch kaum Tageslicht. Es war durch die vorbeifahrenden Züge im nahegelegen Bahnhofe sehr laut - nichts für Menschen mit einem leichten Schlaf. Das Frühstück war schlicht aber ausreichend."

"A very warm welcome and early check-in which was much appreciated. Check-in was highly efficient. Doormen were very friendly and eager to assist. If anything, front of house service was a little overbearing. I fully appreciate that staff are striving to deliver the most attentive service, but at times it felt more intrusive rather than helpful. The room was finished to a fair standard, but lacked the luxurious feel of 5*. The breakfast buffet is adequate, but not outstanding. There is a basic...

"Great location, friendly staff, clean rooms, wonderful stay overall "

"This was a great location hotel however I had some road noise and the air con was very loud. Also no kettle in room. This was listed however I didn’t notice it at booking. "

"The staff were so helpful "

"Housekeeping was so thorough. Our king bed was very comfortable. Our room faced the interior court, so was very quiet. Great location in Marylebone. "

"Overall service was good but staff attitude was average and the aircon in the room did not work. It was a warm day and the aircon did not work at all and we had to change rooms."

"Limited amenities"

"Excellent location with friendly and helpful staff. Minibar was complimentary which was a bonus. Only downside was the size of the room."

"Loved the location and staff were amazing. Room was beautiful and overlooking the Royal Mews. Cherry on top was the fabulous high tea experience. Will be back!"