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"Great facilities and large pool, lots of fun for families "

"The pools and slides were fantastic and a real highlight for the kids. The facilities for families are definitely a strong point of the resort. The room itself was quite dated. We also noticed a few cockroaches in the room. Overall we had fun but probably will not return. "

"Excellent accommodation, bed a little hard but otherwise perfect. Staff very extremely friendly and helpful. Highly recommend staying here as it’s so close to everything, only short light rail ride to surfers. Love the cheap transport. Will definitely be coming back and staying here again"

"Mmmm just, room 1219 but not important, didnt need an ocean view."

"Great !!"

"Pool was great, just know there are lots of kids around."

"The oasis pool and spa would’ve been enjoyable if they were open! The biggest disappoint of our trip. We specifically picked Mercure for the big pool and spa, we were not notified at all that it would be closed during our stay, otherwise we would’ve cancelled and found something else. A special thanks to one of the managers Sophie who gifted wine and chocolates after hearing our disappointment. Overall a good stay, generally clean, great buffet breakfast, friendly staff. The bathroom could do with a revamp and the vent in the room definitely needs a good clean as it constantly blew dust. If the oasis pool is open I’d recommend Mercure. "

"Yes the ocean was visible from my room"

"Me and my partner had a lovely stay at palm beach hotel. It was the perfect base for us to explore the gold coast for the very first time! Our room was big and we found the sink handy for brushing teeth/ washing face before bed without having to go into shared bathroom. That being said the shared bathrooms were modern and clean , very well maintained which we appreciated! Our room itself could definitely do with a face lift. A fresh lick of paint & some new furniture would really lift the property 😍 The bed was a bit too soft for us but that's people dependent, we also found it odd that we weren't actually given a duvet. All we were supplied with was a top sheet 🤔 The cleaning staff were super lovely and gave us fresh towels daily which we loved! Overall we had a great time here, only downside I would say is you have to go up stairs to get to rooms so if you're not able bodied you will struggle."