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"Overall good relaxing stay"

"The hotel lacks soft close doors meaning doors slam all night long. The pillows had separated and felt like sleeping on clumps of cotton wool. My partner is a pest controller and found they have a problem with carpet months after finding two in the bedroom on entry. We left early and didnt stay the second night."

"Check in was seamless and I was greeted with a welcoming smile. Due to my needs I require a certain room, as this was not available upon check in, they made my room change the next day and made sure all the front desk staff were aware. I really appreciated this, so I didn’t have to keep repeating myself. The staff always greeted you with a hello and a smile and the room was clean and fresh to high standards. I always make sure I stay here when working in Bedford and look forward to staying again...

"Good all round"

"Good breakfast. We have stayed here before but rooms are now looking tired."

"Nice location. Great amenities. Staff were very helpful and friendly. Our room was spacious but the air conditioning unit was absolutely useless. It was a very warm night and the air conditioner just did not make any difference. So did not sleep very well. The rooms are not very sound proofed so you hear every door slamming shut. The breakfast was extensive and very good with staff on hand to refill as needed."

"Needed an escape from the London heat, and the price was affordable for inclusive breakfast, swimming pool and free parking. On arrival the staff was lackluster, but I guess we were all feeling the heat. I was caught off guard that we had to book a pool session and it only lasted 45 mins. I guess it was a busy time but still found it highly unusual. The room was clean and spacious with all basic amenities. The hotel is less than 5 mins to the main shopping area. Free parking after 6pm for those...