"Room was great, bed was comfy and had a great nights sleep. The breakfast was good too, good variety and choice available.
Would definitely stay again "
"Fantastic staff - they couldn’t do enough to make our stay comfortable. We had a good laugh with them all too - so friendly! Beautifully clean too. Thank you. "
"This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia."
"This place was a hidden Gem amazing. The Venue was what I considered a Castle on the outside, and on the inside is a little more on the modern side with some touches of the old. Very nice and quiet. It was enjoyable."
"I really enjoyed my stay here. The staff were so friendly which added to the perfect environment. My room was very clean and perfectly positioned to catch the light in the morning. I had the most luxurious massage (thanks Stephanie) and I'm already planning my next visit.
The grounds are immaculate and I loved seeing the ducks in the moat.
Kris and Gemma were on the front desk. They were very attentive and appear to genuinely love there job.
Overall, my visit to New Hall Hotel & Spa was perfect...
"Unfortunately I had eaten enroute so did not dine in the nicely furnished olde style pub which took orders until 20.30 but, despite my 20.20 arrival I was given opportunity to eat. The bed was very comfortable. An armchairxwas provided in addition to a chair."
"The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend "
"The hotel location was perfect and it is away from the hustle and bustle. The staff were incredibly friendly, welcoming, and always willing to help.specially Emily with the dark hair. The room was spotless and well maintained. The bed is incredibly comfortable and we slept soundly the whole night. The hotel atmosphere was very quiet The coffee is nice. I will recommend this to my friends."
