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"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Great location Comfy big bed (exec business rm) Air con (though this seemed to be set and we couldn’t programme it to go below 19) Usually quiet Staff go out of their way to give any requests"

"We had the most wonderful stay. The staff were so helpful and friendly. They left a beautiful cake for my birthday! The breakfast was exceptional, nice view of the canal. The hotel smelt amazing and they had all the amenities you will need. I will definitely be staying again."

"Amazing hotel food in the restaurant was beautiful and lovely experience and nice to see the hotel in such great shape. The spa facilities were great and easy to access and very clean. I would like to especially mention the bar and restaurant staff who worked in the evening who were so so plesent and welcoming making everyone in the resturant enjoy there time. Once again such a great experience."

"Lovely Hotel with very helpful staff. Unfortunately we had a night of no sleep. I informed the hotel that I was celebrating my Mother's 80th Birthday. I paid for a deluxe quadruple room for myself my Mother and my Daughter. The room was pleasant but smaller than images on the website and I feel overpriced for the size of room.Also we were kept awake by wedding guests right outside our window making lots of noise and swearing until the early hours! The hotel jnow my mum was celebratin her 80th...

"Absolutely loved this place. Our room with its en-suite bathroom was very nice indeed. We enjoyed an excellent evening meal and the following morning breakfast was very good with plenty to choose from. Would not hesitate to book this hotel again if staying in this area"

"A beautiful hotel"

"Only an overnight stay but everyone was most kind and attentive which made me and my very small four legged company feel very much at home... thank you."

"As a couple we really enjoyed our one night stay. Evening meal was superb and breakfast just as good. Staff helpful and friendly. Puddings are awesome ☺️"

"I would definetly stay here again!"

"Very nice stay. The room is super nice and with lots of remedies. Staff are super nice. One of my best stay in uk"

"Clean room ,friendly staff , 100% deserve another visit"

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"We were very unimpressed with the state of the building. We were in a tiny room in the attic with a bathroom that had no air con or extraction or any window that would open. The main room had a single socket that was practicably useful but from which it was impossible to position a fan to point at the beds. The patio area outside had broken glass on it that they seemed oblivious to until we raised it. It was cleared up half an hour later. There was torn wallpaper in one of the corridors....

"Loved the bath tub! Amazing pressure and piping hot water"

"Went to breakfast at 10am. Some foods not replenished No bread for toast & no hash browns Otherwise good"

"Good location for Liverpool City/Football. Staff are lovely and attentive. Rooms and facilities need updating/repairing to make this a 5 star stay"