Search Hotels Near Great American Music Hall, San Francisco

"Reception was very welcoming, hotel was cute and simple"

"Our hotel room was clean and the staff was super friendly. Only issue was the room walls were a little thin."

"Do not say here! First when I booked it said it was a 9.2 wonderful review. It offered a restaurant. Plus it offered a free bottle of wine for VIP members. When we arrived the sign was old and the neighbor so sketchy, unsafe to walk around, the room smelled bad, the bed and pillow cases were yellowish, the towels were old and the thread was lose, the restaurant was closed. They didn’t offer the wine. When I complained I was told the hotel was under new management. I tried to get my money back from Expedia to go to another hotel, and they weren’t helpful. For the price you can find something way better, don’t stay here! "

"Great location, loved the suite with our kiddos."

"Great location, clean, wonderful amenities, Beautiful hotel, responsive staff"

"This renovated hotel is so close to public transit as well as theaters, which is the main reason I travel to the city. Very reasonable rate, excellent Thai and Diner options very close. You can't go wrong with this option. The room was small, but was fine for my needs. Thank you. wm"

"I stayed at this hotel for a business trip, and overall it was fine, though definitely not without quirks. The property was extremely crowded during my stay, likely due to the conferences onsite. Check‑in was quick, but only because I arrived early—something I really appreciated. My room itself was acceptable, but it was located far on the opposite side of the elevator area. The elevators were a consistent frustration: very slow, and at times they wouldn’t let you select your floor. I wasn’t the only one experiencing this; several guests mentioned the same issue. Staff interactions were mixed. Most were fine, but during the conference they came across as a bit unfriendly. At breakfast, I overheard a staff member complaining that guests were “taking too long eating,” even though we were still well within the posted breakfast hours. It created an unnecessary sense of being rushed. Checkout, on the other hand, was easy thanks to the card drop boxes in the lobby and the convenient pickup/drop‑off area outside. One thing to note: the walls are thin. Light sleepers may want to prepare for noise if neighbors are active. The surrounding area felt generally safe, though it’s still an urban part of San Francisco, with the same level of homelessness you’d expect in most major metro areas. Overall, the stay was workable for business travel, but there are a few minor issues worth being aware of."

"Easy check in/check out process! Clean and cozy room and great temperature control. Very thankful for easy transit access to all of my scheduled events 😁. Looking forward to booking again soon and this property!"

"Love the environment and the staff. Would definitely go back"