We had booked & paid for 1 room with king bed for 2 nights. (4/14/23 & 4/15/23)
However, after watching cockroaches climb on our clothes & run across the bathroom floor that first night I was CREEPED OUT!
But, it was late & husband was already asleep, so i decided to stay that first night.
When I got into bed I noticed something on the floor next to where I was to sleep. IT WAS A BUG TRAP FULL OF COCKROACHES & MISC BUGS!!
I could not sleep!!
We left in the morning (4/15) to attend my nephew's Celebration of Life memorial. After we returned to the hotel I went to the office to get a refund on the 2nd night (4/15/23) The hotel clerk refused to give me a refund! He offered to move us to another room, but I refused due to cockroack infestation!!
He told me I would have to contact Expedia for a refund.
SO, HERE I AM DEMANDING A REFUND ON THE 2ND NIGHT SINCE WE NEVER STAYED AFTER OUR RUN-IN WITH ALL THE ROACHES!