It was a decent hotel for the price. Nothing fancy but it was clean and suited us for the one night we were there. Breakfast was cleaned up really early- I went down a half hour ahead and it was out away already. But we slept well and shower was fine.
We were worried when we first saw the place, it looked a bit run down. But it turns out that it has a new owner that is in the process of renovating it, so even in the few days that we were there quite a bit of work was done. And even though it was a bit worn, it was absolutely spotless clean, the staff was very friendly and accommodating, and we've already made reservations for our trip next year! It was very fortunate that we were unable to book the hotel we usually stay at in Gaylord, this was a much better stay.
Evening desk clerk could not find my reservation even though I had just booked it on line and had proof of my confirmation. Told me to call the booking company and then suddenly he finds it. Check into my room and four hours later as I’m dozing off I hear my hotel door open and 2 people enter. The desk clerk had given my room to someone else while I was occupying it! Needless to say, I didn’t get much sleep that night.
The hotel was very nice and clean. The staff was friendly. The breakfast was good. The only real negative was that the air conditioning was not working.
The romm was in need of some update. The A/C did not work and when we complained they came to our room and checked it and said it was a new unit and they could feel some cool air. We told them it was not cooling the room and they did nothing. We told them in the morning the A/C had not worked all night and we had to sleep with the window open. They still stated it was a new A/C unit and we told them they better have it check or the next guest would complain too. The remote control did not work. The breakfast had just a few items and the coffee was instant. We will not be staying at an American Best Value again.
I think I now know what it would be like to sleep in an inner city zoo. The $10 pet fee is very reasonable - yet I did not expect Cockatiels, pot belly pigs, and kittens. Cats everywhere actually. I think a pimp beat his ho in the room next to ours. Screaming, slamming, cursing very loudly. The AC did not stay on, the TV was from 1990 (but had a LOT of channels - remote didn't work), mattresses like stone, hairball in the sheets of one bed, broken dresser drawer, no chair for the desk...
If you are looking for a place to safely, or rather, settle for cheap... this is it. Complimentary petting zoo included.
Booked a room with king bed through expedia. She had no sign of my reservation at check in, room was a double queen. The room had a bad smell, was noisy as I heard staff talking in the hall at night and the ice machine rumbling too. The vending machine was out if order and nothing, not even coffee was available until morning. I might gave been given a downgraded room because I had a dog with me, which I paid extra for.
There was very little good to say about my trip to Anericas best value.
1) The indoor pool and hot tubs were closed down and that would have been fine if they let us know before we booked the hotel.
2) the front desk never had someone there. Ever time we needed them we had to call them on our cellphone.... because our room phone was not working.
3) I go to turn the tv on at night and there was no power cord for my cable box so I had to wait almost 30 minutes before they could find one.
4) my room phone was never fixed in the three days I was there. I normally wouldn't care but since I had so many other issues it just became another problem.
5) and this is the worst one yet... I got ready one morning for a wedding and when I came back my room had been broken into!!! Luckily I had literally nothing in there for anyone to take but that's besides the point... too many low class people in the area.
In my honest opinion pay a few extra bucks and go somewhere else. This place is a total bust!!
เข้าพัก 2 คืน, กันยายน 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
judy
9 ก.ย. 2017
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It was close to where we wanted to stop and easy t
The pool was closed for the season but we had a good time sleep. The breakfast left a lot to be desired but ok but wouldn't recommend it