Das Personal war aufmerksam und immer freundlich und bei kleinen Problemen stets um Lösung bemüht. Das hotel hat die richtige Größe für einen ruhigen Urlaub. Der Garten ist sehr gepflegt und schön angelegt. Unserer Meinung nach muss nicht jeden Tag das zimmer nass gewischt werden, kehren reicht ift auch schon, die Reinigungsmittel riechen sehr scharf und das nachhaltig.auch das Frühstück war sehr umfangreich und mit viel frischem obst.Die Lage des hotels direkt am Meer unschlagbar. Viele kleine Restaurants in der Umgebung.
Barbara Kathrin
เข้าพัก 14 คืน, กันยายน 2025
ตรวจสอบแล้ว
6/10 พอใช้
Clarise
11 ก.ย. 2023
ชื่นชอบ: พนักงานและบริการ
Pros
- spacious
- good location
- Friendly staff
Cons
- The room was dusty, (bed lamps were not cleaned)
- lack of plug points
- The buffet food was standard.
This has probably been a nice hotel 20 years ago. Now the rooms and common areas are rather worn down and nothing has been maintained for years.
Nice area close to the water with good sunchairs is the upside. Food is pretty bad, don’t take half board!
At check in has given to me a wrong room (for sure not the room for which I payed). Very out to date room, in the oldest building, dirty and orribile view.
I have complained immediately and, the day after, has given to me a nice room, newer and wonderful location, straight to the sea (that’s the room for which I have payed lots money).
We liked the hotel security at front gate made us fell Safe.. the layout was good not many steps . We were on second floor . So had a few . Good size pool a lot of beach lounge chairs. . The room was big in size nice balcony. On second and third floors. Patio on ground floor . Only 50 rooms so their is about 6 blocks ofrooms about 7 rooms per block not noisey. Right next door to beach few minutes walk and bus stops was close..only down side the TV had to watch it on u tube bit frustrating. And they don't give water in room. Beer prices are hotel prices.food was good but we stayed 17 nights so had to eat out couple of times food started taste the same . But would stay there again
This hotel is lovely, a little tired on the decoration, but over all lovely. The staff just cant do enough for you, and as its a small hotel ihe staff really get to know you and becomes a very personal service. There isnt a beach in the hotel, but access to the sea via steps off a pontoon. Beautiful setting though, and yiu have the pool option from your sun longer too. Just a 5 minute walk is the public beach where there are water sports. The hotel dies have a gym, but very small and tired looking. Mainly cardio machines. The rooms are big and spacious and cleaned everyday. If you want to go out and eat, then there are a few places in walking distance, but to reach Grand Baie you can walk, but mostly its on the road and no pavements. However the bus stop is across from the hotel, and onky takes a few minutes to get there. Only 21 rupess each. The food in the hotel we could not fault, it was absolutely delicious.
Awful awful awful hotel. Staff are rude and treated me like I was something they had trodden in. No WiFi in the room despite ebookers clearly saying this was available in all rooms, otherwise I would not have booked as I had an important work call. Moved rooms because of this and the fact that my patio door would not lock so wasn’t safe, but the new one had a cockroach infestation. The hotel’s response to this was ‘we are on an island’. No apology or surprise - they were probably fully aware of the problem when they put me in there. Moved rooms again at 11.30pm, to one with no towels and that clearly hadn’t been cleaned. Left the next day but so far they have refused to refund me - their excuse was the manager isn’t available as it’s a public holiday. Sorry but you are a hotel that has only just reopened after over a year, and a manager should always be available, jobs in the service industry are still required on public holidays! Avoid this hotel at all costs if you want a nice experience in Mauritius as it has completely ruined mine so far, had to pack and move rooms 3 times and then find somewhere new to stay without being refunded what I have already paid.