Just steps from Nordstan Shopping Center, Sure Hotel by Best Western Center offers a sunny terrace, breakfast buffet, helpful staff, dry cleaning, free in-room WiFi, lobby newspapers, and a snack bar for quick bites.
Located in Gothenburg City Center, a neighbourhood in Gothenburg, Sure Hotel by Best Western Center is near a train station and on the waterfront. Maritima Museum and Gothenburg Opera are cultural highlights, and some of the area's activities can be experienced at Danmarksterminalen and Stena Line Germany Terminal. Check out an event or a game at Nya Ullevi Stadium, and consider making time for Liseberg Amusement Park, a top attraction not to be missed. Visit our Gothenburg travel guide
Stora Badhusgatan 28, Gothenburg, 411 21
What's nearby
Kungsgatan
1 min walk - 0.2 km
Fish Market
4 min walk - 0.4 km
Nordstan Shopping Center
10 min walk - 0.9 km
The Iron Square
6 min walk - 0.5 km
The Avenue
10 min walk - 0.9 km
Getting around
Stenpiren Tram Stop
4 min walk
Gothenburg (XWL-Gothenburg Central Train Station)
16 min walk
Gothenburg (GOT-Landvetter)
29 min drive
Restaurants
Roof Top Bar Draken
4 min walk
Biljardpalatset
5 min walk
Boulebar Rosenlund
5 min walk
Pizzeria Barolo
1 min walk
BrewDog Göteborg
3 min walk
About this property
Sure Hotel by Best Western Center
Hotel near Liseberg Amusement Park
Consider a stay at Sure Hotel by Best Western Center and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
Self-parking (surcharge), luggage storage and tour/ticket information
Smoke-free property, free newspapers and a lift
A 24-hour front desk, a TV in reception and coffee/tea in reception
Guest reviews give good marks for the helpful staff
Room features
All 55 rooms have amenities such as free WiFi.
Other conveniences in all rooms include:
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with baths or showers and hairdryers
Flat-screen TVs with cable channels
Coffee/tea makers, daily housekeeping and desks
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Uncovered parking on site (SEK 350 per day; includes in/out privileges)
RV/bus/lorry parking on site
Limited on-site self parking
Food and drink
Free buffet breakfast available daily
Coffee and tea in common areas
Snack bar/deli
Things to do
Stereo
TV in common areas
Family friendly
In-room cot
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
On the waterfront
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
More
1 building
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Pay films
Food and drink
Coffee/tea maker
Limited room service
More
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of SEK 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Uncovered self-parking fee: SEK 350 per day (in/out privileges)
Nearby parking fee: SEK 350 per day (164 ft away)
Pet fee: SEK 250 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
National rating
Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Property is also known as
Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg
Frequently asked questions
Is Sure Hotel by Best Western Center pet-friendly?
Yes, pets are allowed at this property. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Sure Hotel by Best Western Center?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on 15 Mar 2026 start from ฿1,983, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Sure Hotel by Best Western Center?
Self-parking is available for SEK 350 per day.
What time is check-in at Sure Hotel by Best Western Center?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Sure Hotel by Best Western Center?
Checkout is at 11:00 AM.
Where is Sure Hotel by Best Western Center located?
Located in Gothenburg City Center, this hotel is steps from Kungsgatan and 1.7 mi (2.7 km) from Liseberg Amusement Park. Göta Canal and Queen Christina's Hunting Lodge are also within 5 minutes. Stenpiren Tram Stop is only a 4-minute walk and Järntorget Tram Stop is 7 minutes.
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Reviews
Sure Hotel by Best Western Center Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.0
Location
8.2
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 318 out of 1003 reviews
10 - Excellent
318
Rating 8 - Good. 362 out of 1003 reviews
8 - Good
362
Rating 6 - Okay. 204 out of 1003 reviews
6 - Okay
204
Rating 4 - Poor. 69 out of 1003 reviews
4 - Poor
69
Rating 2 - Terrible. 50 out of 1003 reviews
2 - Terrible
50
Reviews
10/10 Excellent
David
2 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great service, very clean and comfortable rooms, fantastic breakfast
Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us
TRACEY
Stayed 7 nights in Aug 2025
8/10 Good
Tamas
4 Nov 2025
Liked: Amenities
Staff were extremely lovely and helpful. The breakfast was good and the availability of a variety of coffees and teas all day was a very welcome surprise. The rooms however are dated and the breakfast tables are mainly set up for couples, not families.
Tamas
Stayed 2 nights in Nov 2025
6/10 Okay
Julie
29 Jul 2025
Liked: Cleanliness, staff & service
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Robert
Stayed 6 nights in Dec 2024
8/10 Good
tony
24 Jun 2025
Liked: Cleanliness
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a
Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work
Colleen
Stayed 2 nights in Jul 2025
6/10 Okay
Phillip
22 Jul 2025
Liked: Cleanliness, staff & service
Very convenient, good breakfast and staff friendly.
Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.
Phillip
Stayed 9 nights in Jul 2025
8/10 Good
darren
8 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good
Amazing stay in Göteborg. Close to public transport, clean big room and an elevator. Free breakfast and coffee/juices, you could also make waffles the whole day for free. Will definitely be back!
Very nice little hotel. Super staff, and good value. Just perfect for some workdays in Gøteborg. Sleeping and a little work in the room and common space.
Arne
Stayed 3 nights in Jan 2024
8/10 Good
Calvin
5 Sep 2024
Liked: Cleanliness, staff & service, room comfort
Good value, great service looks a little dated
Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.
A great stay, service from thec4 girls i met was outstanding, so friendly and helpful.
Free coffee, waffles and biscuits all day.
20 min walk from main station.
2 mins from Stenpirren trams 1 and 11.
Room was small, no safe and no fridge, very good showrr.
Breakfsst 3 hot choices and plenty cold buffet available.
A 10 min walk to the shops, close to ferry terminal and old town
Once again the service was excellent and I'd recommend it
Michael
Stayed 2 nights in Jan 2025
6/10 Okay
Daniel
3 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing special, beds are a little too soft for my personal taste. Hotel is old and kind of run down. Nice breakfast but seating area should be changed. We sat in the ”lobby” area and not too comfortable. Helpful staff.
Daniel
Stayed 1 night in Aug 2023
8/10 Good
Bin
30 Jun 2024
Liked: Cleanliness, staff & service, amenities
Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.
Hotel was great but doesn’t look like the pictures! Staff were amazing and the breakfasts were good, however felt a little deceived by the room pics. It’s not as up to date and modern as it looks, maybe this was just our room, I’m not sure! Very clean and comfortable so I can’t really complain. Only thing is that the walk in-shower we had didn’t have a tilted tray so the whole floor ended up wet.
I would recommend if you are going to Sweden for a few nights and won’t be in the room for very long- but good value for money and overall a good experience.
Sophie
Stayed 2 nights in Feb 2024
8/10 Good
Emma
8 Oct 2024
Liked: Cleanliness, staff & service
Pros: comfy bed, lovely staff, great location, good breakfast selection.
Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.
The hotel is located directly on the harbour and has very good connections by tram and direct bus stop. We booked this hotel because it belongs to the Best Western group, which is actually known for its very good quality. Unfortunately, that was not the case. The hotel is very poor for the price. The rooms are very small, totally outdated and run down. In the bathroom, the toilet seat always fell off when using the toilet. The breakfast room is very small and looked very rotten and dirty, especially the benches were very dirty. The radiators were rusted and hung crookedly on the wall. The breakfast was ok, but not outstanding either.
Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it!