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Serain Residences On Surfers Private Apartments

3.5 star property

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Close to Surfers Paradise Beach and Cavill Avenue, Serain Residences On Surfers Private Apartments provides a terrace, a garden and laundry facilities. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Lower Level One Bedroom Apartment with Ocean view

Lower Level One Bedroom Apartment with Ocean view | 1 bedroom, individually furnished, iron/ironing board, free WiFi

Lower Level One Bedroom Apartment with Ocean view

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Middle Level One Bedroom Apartment with Ocean View

Middle Level One Bedroom Apartment with Ocean View | Living area | 32-inch flat-screen TV with digital channels, LED TV

Middle Level One Bedroom Apartment with Ocean View

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for High Level One Bedroom Apartment with Ocean View

High Level One Bedroom Apartment with Ocean View | Living room | 32-inch flat-screen TV with digital channels, LED TV

High Level One Bedroom Apartment with Ocean View

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Located near the beach, Serain Residences On Surfers Private Apartments is in Surfers Paradise, a neighbourhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. King Tutts Putt Putt and Surfers Paradise Mini Golf are also worth visiting.
Map
3440 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217

What's nearby

  • Surfers Paradise Beach
    Surfers Paradise Beach
    2 min walk - 0.2 km
  • Cavill Avenue
    Cavill Avenue
    15 min walk - 1.3 km
  • Chevron Renaissance
    12 min walk - 1.1 km
  • Infinity Attraction
    14 min walk - 1.2 km
  • Slingshot
    17 min walk - 1.5 km

Getting around

  • Cypress Avenue Station
    7 min walk
  • Helensvale Station
    22 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    44 min drive

Restaurants

  • Sandbar
    11 min walk
  • Clock Hotel
    11 min walk
  • Nosh Pan Asian
    9 min walk
  • Citrique
    4 min walk
  • Betty's Burgers & Concrete Co.
    11 min walk

About this property

Serain Residences On Surfers Private Apartments

  • Apartment near Surfers Paradise Beach
  • Cavill Avenue is located near Serain Residences On Surfers Private Apartments, which provides a terrace, a garden and laundry facilities. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Smoke-free property, outdoor furniture and a lift
    • Barbecues
  • Room features
  • All 160 individually furnished rooms offer comforts such as furnished balconies and air conditioning, as well as amenities such as free WiFi and separate sitting areas.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and baths or showers
    • 32-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, separate sitting areas and kitchens

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LED TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping service

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 160 units
  • 41 floors
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
There is no front desk at this property
The check-in location differs from the property location; go to: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Bed sheets fee: AUD 20 per accommodation, per stay
  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Serain Residences On Surfers Private Apartments have a pool?

Yes, this property has an outdoor pool.

Is Serain Residences On Surfers Private Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serain Residences On Surfers Private Apartments?

Self-parking is free at this property.

What time is check-in at Serain Residences On Surfers Private Apartments?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Serain Residences On Surfers Private Apartments?

Checkout is at 10:00 AM.

Where is Serain Residences On Surfers Private Apartments located?

Located in Surfers Paradise, this apartment building is within 1 mi (2 km) of Surfers Paradise Beach and Cavill Avenue. The Star Gold Coast is 3 mi (4.8 km) away. Cypress Avenue Station is 7 minutes by foot.

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Reviews

Serain Residences On Surfers Private Apartments Reviews

7.4

Good

7.4

Cleanliness

9.0

Location

7.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

Verified

8/10 Good

jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good... the location closed the beach everything so good
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Oshiro

Liked: Cleanliness
Disliked: Communication
部屋からの景色はとてもよかった。 Airbnbだとは知らなかった。 Airbnbだったのでフロントでの鍵の受け渡しではなく、鍵を別の建物に撮りに行かないといけなかった。 また、予備のトイレットペーパーはなく、リクエストをしたが翌日チェックアウトを理由に持ってきてもらえなかった。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
we loved everything about and especially the view,the tram and being right in the heart of Surfers.Will definitely be staying here again.
Stayed 4 nights in Apr 2021
Verified

8/10 Good

Charmayne

Liked: Cleanliness, room comfort, communication
there was only 1 key and that became the biggest annoyance (I know it doesn't sound like much) you literally cannot go anywhere with out a key so if you plan on all being together all the time no problem. It was clean and the views are great.
Stayed 3 nights in Dec 2020
Verified

6/10 Okay

mark

Disliked: Cleanliness

Disappointed

Overall a nice building with great facilities but communication and cleanliness let the property down. I found hair in the bathroom draws and 'products' under the bed.
Stayed 3 nights in Jun 2020
Verified

8/10 Good

SANG HYUN

Liked: Property conditions & facilities, room comfort

랩소디리조트와 같은곳입니다

처음 도착했을때 살짝 눅눅한 냄새가 나긴했는데 환기시키니 괜찮아 졌어요. 미들레벨 예약했는데 13층 배정되어 살짝 서운했는데 테라스뷰나 거실뷰는 상당히 만족스러웠습니다. 아쉬운점은 15박 예약했는데 이불, 세탁세제나, 비누, 주방세제, 휴지등이 넉넉하게 제공되지 않아 직접 구입해 시용했어요. 3인 가족 쇼파베드 펼쳐 사용하기에 괜찮았어요.
Stayed 15 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular, great location, within walking distance to beaches, public transport and CBD. Fantastic amenities, everything you could want or need.
Stayed 7 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
so close to the beach. view is perfect building is great not as clean as it should be sofa bed is so bad dryer was broken and didn't get fixed till i left which left us short of clothes as we expected to have a dryer
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

New, clean apartment with good cooking and washing facilities. Close walk to shopping.
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Pit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Top location, good service, clean apartment for three people okay
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy with Hotels.com

We booked the property through Hotels.com for 3 days 1.8.19 to 4.8.19 so we thought, we then received confirmation from HOTELSRELAX of our unit number and where to pick up the keys. We were so disappointed no disgusted with the unit it had not been cleaned human hair all over the carpet and tiles, badly stained and dirty carpet and generally not maintained to an acceptable standard. We will no longer book through Hotels,com nor go anywhere near Hotelsrelax. Between the two of you our 34th wedding anniversary will be remembered for the wrong reasons.
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
場所が全くわかりにくかった
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view, amenities and good communication with the manager
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Gold Coast

This was one of our best stays during our holiday in Queensland! Nice ocean view on a high floor apartment with a full kitchen makes it the perfect stay!
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, No Cafe Breakfast though! - breakfast consisted off 4 eggs in the room fridge with bacon and orange juice and loaf of bread. When we went to ask at the cafe for our breakfast they said no arrangement, so we only had enough tiime for some eggs/toast before we had to check out. No dishwashing powder to wash our dishes. The $256 we paid for 1 night wasnt worth it. False advertising!!!
Stayed 1 night in Mar 2019
Verified

8/10 Good

sunflowerta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked: - the sofa bed and netflix - the beach view - the beach view at the gym - the beach view at the rooftop What can be improved: - more towels to be provided, especially toilet floormat - handles of shower room were rusty/peeling
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Patrick

Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

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