2/10 แย่มาก
Sarah-Jane
เดินทางกับครอบครัว
8 ต.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I travel for a living and this is literally the worst travel experience of my life. Absolutely detestable agency that uses high paying customers to live through shockingly poor maintenance and dilapidated properties. If you want to ruin your holiday and have a living hell experience look no further than Coastal property letting agency. Just some of the issues - stench from the bathroom drains, mouldy washing machine, filthy floors, taps falling off, stove didn’t work, curtains broken, chipped bowls & cracked glasses, no wifi, no working vacuum cleaner. I could go on but at the price point charged per night it was an absolute disgrace. Requested my money back and no redress given other than disingenuous “sorreee” followed by the constant intrusion to fix things (the stench never went away) that should have been undertaken before charging guests. Jewel common areas were lovely but be warned, the location is a wind tunnel and it’s very noisy! We were woken at or before 5 am most days with the garbage truck or construction noise. 5 week stay Aug - Sept 2025.
Sarah-Jane
เข้าพัก 24 คืน, สิงหาคม 2025