We liked the breakfast, it was really good.
We liked the location, close to Waterwells Park and Ride.
We liked the staff , very polite and accommodating.
Not too keen on the bed , too small.
Not too keen on the top bed cover , too small.
Cameron
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก Hotel Operations Manager วันที่ 7 พ.ค. 2024
Thanks for the review.We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. It's good to know that our location was handy for your trip.The team will be happy to see they made a good impression.All the best,Charmaine
My room had a walk in shower which I had asked for. The bed was the right height. Normally they are too high. And it was a four minute drive to my Grandson's house.
Margaret
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Hotel Operations Manager วันที่ 8 เม.ย. 2024
Thanks for the review, Margaret.We're pleased to read that you had a lovely time at our location!All the very best,Charmaine
การตอบกลับจาก Hotel Operations Manager วันที่ 25 มี.ค. 2024
Thanks for the lovely review!All the very best,Charmaine
6/10 พอใช้
Chris
เดินทางเพื่อธุรกิจ
17 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
An ok experience. Nothing amazing…room was clean if quite tired. I think it’s the situation of the hotel that turned me off a bit. Beside a dual carriageway. But then again this isn’t a holiday hotel despite what the name suggests…quite expensive for the quality. Cheaper hotels elsewhere in town that are probably slightly nicer.
Chris
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Operations Manager วันที่ 18 มี.ค. 2024
Thanks for the review and feedback, Chris.We're pleased to read that you found your room to be clean.We hope to welcome you back with us again soon.All the very best,Charmaine
Placed in a room that was adjoining to another as a couple. The noise was awful, we could hear the next room snoring all night, had very little sleep. Why put us in there? A family staying there at the same time had said they couldn't manage to get an adjoining room!
Mrs LV
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Operations Manager วันที่ 12 มี.ค. 2024
Thanks for the review!Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the very best,Charmaine
Very nice place to stay very friendly and helpful
Staff
Chantelle
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Operations Manager วันที่ 27 ก.พ. 2024
Thanks for the lovely review!All the best,Charmaine
6/10 พอใช้
Osea
เดินทางกับครอบครัว
21 ก.พ. 2024
ชื่นชอบ: ความสะอาด
Short stay
Location is perfect,near Kingsholm stadium and a lovely bar next to the hotel. Staff were friendly, however,service during breakfast was rather slow. Shower in our room was not working well, very little water coming out.
Osea
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Operations Manager วันที่ 22 ก.พ. 2024
Thanks for the review and feedback, Osea.We're pleased to hear that you enjoyed your stay and appreciated our hotel's location!All the very best,Charmaine
Clean, well maintained standard rooms, excellent breakfast buffet - however only one, non-functional lift in a three floor hotel isn't a good look.
Ralph
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Operations Manager วันที่ 5 ก.พ. 2024
Thanks for the lovely review, Ralph!We're so pleased to hear that you enjoyed your room and found our breakfast buffet, excellent!Our maintenance team are aware of the situation and handling it!All the best,Charmaine
Friendly staff and clean rooms. Minimal door slamming due to the soft closers which was appreciated. Will be staying again.
Damien
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Hotel Operations Manager วันที่ 1 ก.พ. 2024
Thanks for the review and feedback, Damien!We're pleased to hear that you found our team, friendly and our rooms, clean!We can't wait to be able to welcome you back with us again soon.All the best,Charmaine
I stayed overnight twice, to and from Cornwall and Manchester and found the hotel adequate. Staff were generally helpful and friendly. The room itself was fairly basic but had a clean, comfortable bed. It was quite noisy though and i could hear guests in the hallway, adjoining rooms and even the rooms opposite. Breakfast was good with a variety of choices. Located close to the M5 with a good choice of places to eat and shop nearby. Fantastic pub just down the road which served a wonderful carvery!
Melony
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel Operations Manager วันที่ 4 ม.ค. 2024
We're grateful for the feedback, Melony.We can't wait for you to visit us again.All the best, Charmaine -
Really hated the breakfast. Please make it better. No options for vegetarians for hot food
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel Operations Manager วันที่ 11 ธ.ค. 2023
Thank you for the review, we appreciate you taking the time to do so.We're sorry to hear that you didn't have a great breakfast service.We do have vegetarian items such as sausages available upon request either the night before or during service, if done during service it should take around 10-15 minutes.All the very best,Charmaine
6/10 พอใช้
Tiana, Robins Afb
1 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Tiana
การตอบกลับจาก Hotel Operations Manager วันที่ 29 ธ.ค. 2023
Tiana, thanks for the recommendation.Best wishes, Charmaine -
10/10 ดีเลิศ
Justine
27 พ.ย. 2023
Justine
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hotel Operations Manager วันที่ 19 ธ.ค. 2023
Great hotel, comfortable large room, warm and cosy. Limited choice for food which is not unusual for Holiday Inn Express but the menu is very limited. Staff were pleasant and helpful and breakfast was basic but OK.
Steven
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hotel Operations Manager วันที่ 16 พ.ย. 2023
Steven,Thank you for your review and feedback.We're glad to hear that you enjoyed your stay with us and loved our room as well as our fantastic team and breakfast service.We hope to be able to welcome you back with us again soon.All the best,Charmaine
6/10 พอใช้
Michael
15 พ.ย. 2023
Convenient for meetings with Family
Michael
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hotel Operations Manager วันที่ 16 พ.ย. 2023
Thank you for your review, Michael.We really appreciate it.We hope to be able to welcome you back with us again soon.All the best,Charmaine