โรงแรมใกล้ห้องสมุดสาธารณะเคาน์ตี้กลอสเตอร์, เฮย์ส

"I rarely would give a five star review, this property was so beautiful, beautiful welcoming, and extremely clean. My husband and I enjoyed breakfast every day with a beautiful view of the water & the staff were so friendly and accommodating for all of our needs. A+ for the luxurious towels and amenities. I hope our travels bring us back."

"Nice, comfortable"

"I enjoyed my stay as always..No complaints..!!"

"The property was dirty… under the bed had trash, the blinds were coated in dirt, the bathroom definitely needs upgraded as well. The shower dripped the entire time."

"I think they can repave the parking lot and spruce up the outside along with the lobby. It doesn’t look to appealing.Need hospitality to throughly clean rooms. They left used towels in our room. Staff were friendly. The breakfast could be better and the elevators need work."

"The staff were amazing, very helpful and welcoming. It was over 100 degrees for the 4th weekend and our first room didn’t have a working ac, the switched us to a new room in the same floor. The outside property and the main floor are very clean, the rest of the building is a bit outdated The beds in the room were very comfortable and the hot water was actually hot. For the price and being conveniently located to Colonial Williamsburg would stay again."

"Having two elevators was helpful."

"They had no blankets or sheets for the sofa bed not enough towels for everyone to bathe with I don’t recommend this place at all"

"Some of the surfaces in our room were sticky and there was a dirty washcloth hanging over the shower rod when we entererd. Cigarette butts littered the ground around the stairs and room entrances. The location is very convenient to Colonial Williamsburg, restaurants, and other attractions, and the staff members were responsive and helpful, but overall the facilities are worn and rather dingy. The parking was generous and it was very easy to get a parking space convenient to our room. The free...

"The staff allowed us to drop our luggage off before check-in so we could go off to do other things and that was nice. The mattress was fairly comfortable and the air conditioning worked fine. Otherwise it was an unpleasant experience. The room was dark and dingy. The furnishings were worn out…the easy chair had stained fabric, the bed sheet had a hole in it, and the handle on the folding door to the bath was missing. The TV produced a message stating that the streaming contract was expired so...

"Only for the desperate."

"Maybe a better choice out of the surrounding hotels but definitely didn't feel like it was as great as most of the reviewers have mentioned. The front lobby appears nice and the staff were very friendly. However, although they maybe had some renovations, rooms still felt a little outdated and small. The bathrooms were small and you could definitely see the wear and tear on the ceiling of the shower and the shower head was very low for a standard bathroom shower. But what I really had an issue...

"Got bedbugs. Room smelled terrible. Big stains in the carpet"

"Worst hotel stay every 0/10 do not recommend. This place was so filthy. The first room they put us in the bathroom light was out and the toilet was gross. We changed rooms twice and it was still gross… and the non smoking room smelled like cigarettes. There were dead smashed millipedes all on the side walks and in the stairwells. The professionalism was non existent The pool was cloudy and bug filled. I mean I could go on and on. And I stayed there for the 4th of July weekend!"

"Staff friendly. Breakfast very good although not included. Many amenities for kids next to Busch Gardens. Bed nice, however ceilings and carpet not clean and dilapidated. I had very limited options to cancel second day; would have been reimbursed very small amount;That was unacceptable. Probably more options if had booked through hotel. Did not see a phone number on Expedia to call directly."

"Our Vacation: From Horror Movie to Captain John Smith. After arriving at our first pre-paid hotel only to find it entirely closed for renovations, Expedia successfully passed us around to five different phone agents like a hot potato.They finally booked us a new room. We walked in, and I am convinced it was the set of a budget horror movie. The amenities included:A toilet featuring a literal biological hazard.A bathtub coated in hair and yellow mystery sludge.A fridge coated in unidentifiable...

"Overall my stay was OK. Upon arrival I was not able to check in on time because my room was not available due to hotel being reserved to capacity, which caused me to have a 1 hr delay in check in. The hotel receptionist (Urania)was somewhat pleasant however, made some remarks that my particular room wasn’t ready because I had to wait for a handicap room, I stated I did not book a handicap room. Then, she stated that since I booked via Expedia that, I have the cheapest room, so I had to wait for...

"A great place to stay, near a lot of things. I would definitely recommend it."

"What a great little gem! Highly recommend!"