Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews of Riverside Inn

2.5 out of 5
Riverside Inn
44 Hwy 16 , Glendive, MT

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 160 reviews" "
Rating 8 - Good. 59 out of 160 reviews" "
Rating 6 - Okay. 26 out of 160 reviews" "
Rating 4 - Poor. 15 out of 160 reviews" "
Rating 2 - Terrible. 12 out of 160 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Billings

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the interstate. Staff is super friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Kathleen on 16 Apr 2024
Thank you so much for your positive review! We do pride ourselves on having some wonderful staff members. We hope to see you again soon!

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all my room was clean, and the place was quiet For the price I can recommend it
Stayed 1 night in Apr 2024
Response from Kathleen on 16 Apr 2024
Thank you so much for your positive review! We hope to see you again soon!

6/10 Okay

Eileen Rachelle

Disliked: Property conditions & facilities
the quality was worth the price
Stayed 1 night in Jan 2024
Response from Kathleen on 27 Mar 2024
Thanks for your review! We hope to see you again soon!

2/10 Terrible

jeff

Stayed 1 night in Mar 2024
Response from Kathleen on 16 Apr 2024
We are sorry you didn't seem to enjoy your stay. Unfortunately, we are unable to address your concerns if you don't leave any feedback. Please feel free to reach out anytime to our email with your concerns!

8/10 Good

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a cheaper motel
Stayed 2 nights in Mar 2024
Response from Kathleen on 11 Mar 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again soon.

2/10 Terrible

Eddie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kathleen on 6 Feb 2024
We are sorry you didn't enjoy your stay with us. Unfortunately, we cannot address concerns that aren't listed. Please feel free to email us.

8/10 Good

Enrique

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kathleen on 23 Jan 2024
Thanks for your review! We hope to see you again soon!

2/10 Terrible

LoriAnn, Fairview

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathleen on 2 Jan 2024
We are sorry you didn't enjoy your stay. Without feedback we are unable to know what you didn't enjoy. Please feel free to email us as we care about the comfort of every guest here at our hotel!

6/10 Okay

Michele, minot

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
It was a clean place on the inside and the girl at the desk was very friendly and courteous....our room was 90 when we went in and very hot but we got through our stay... next mornng we turned on the shower and got rusty colored water seemed to go clear so i thought maybe it was just sitting to long without having someone stay there...it was pretty dark around the outside and would be able to pass by...I would still stay there again
Stayed 1 night in Nov 2023
Response from Kathleen on 3 Nov 2023
Thanks for your review! Sometimes previous guests like the room super warm (lots of guests cranked the heat from our cold snap this past week), always feel free to let the front desk worker know so we can show you how to turn it down! Not everyone wants to feel the heat wave ha ha ha! ;) Thanks again for your review!

10/10 Excellent

Jeff

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is exceptional
Stayed 3 nights in Oct 2023
Response from Kathleen on 25 Oct 2023
Thank you so much for your positive review! We do pride ourselves on making our guests' stay as comfortable as possible, and are glad you enjoyed our friendly and helpful staff! Hope to see you again soon!

10/10 Excellent

Cindy

Stayed 1 night in Oct 2023
Response from Kathleen on 14 Nov 2023
Thank you for your positive review! We hope to see you again soon!

2/10 Terrible

Mario

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Flies galore
Flies flies and more flies
Stayed 1 night in Oct 2023
Response from Kathleen on 23 Oct 2023
Welcome to Montana! ;) We do try our best against the pesky foes, but unfortunately they are everywhere throughout MT right now. We will continue to fight the good fight, and are thankful the cold weather will help us fight the battle.

8/10 Good

Brock

Stayed 1 night in Oct 2023
Response from Kathleen on 9 Nov 2023
Thanks for your review! We hope to see you again soon!

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kathleen on 19 Oct 2023
Thanks for your review! We hope to see you again soon!

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good 😊
Stayed 1 night in Oct 2023
Response from Kathleen on 16 Oct 2023
Thank you for your review! We hope to see you again soon!

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Oct 2023
Response from Kathleen on 16 Oct 2023
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kathleen on 8 Oct 2023
Thank you very much for your positive review! We hope to see you again soon!

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kathleen on 5 Oct 2023
Thank you so much for your positive review!! We sure do appreciate it!

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kathleen on 5 Oct 2023
Thank you so much for your positive review!!

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kathleen on 5 Oct 2023
Thank you so much for your positive review!!

10/10 Excellent

Margaret M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy peasy
Last minute reservation. We got in late.We were greeted with a smile. Clean room and comfy bed with pillow choice. We would stay again
Stayed 1 night in Sep 2023
Response from Kathleen on 2 Oct 2023
Thank you so much for your positive feedback! We hope to see you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kathleen on 25 Sep 2023
Thank you for your positive review! We sure do appreciate it!

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tight made it hard to get in and out of lot
Stayed 1 night in Sep 2023
Response from Kathleen on 20 Sep 2023
Hello! We are sorry you felt that way, we are known for our large parking lot, in fact we get a lot of truckers and semi's coming to us due to our spacious parking lot. Was someone parked in front of your door? Thanks for your feedback!

8/10 Good

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is clearly a dated motel but it had everything we needed. It was clean. The lady at the front desk was friendly and accommodating. There’s a cafe close by that served good meals for dinner and breakfast. We would stay again if we were in the area.
Response from Kathleen on 18 Sep 2023
Thank you for the positive review! We sure do appreciate it!

10/10 Excellent

Johann

Stayed 1 night in Sep 2023
Response from Kathleen on 18 Sep 2023
Thank you for the positive review!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Dementia is hell
Cheap hotel with good clean rooms. When asked to review it. I had to think 10 minutes to remember it. Which is good. Because every was just as it should have been.
Stayed 1 night in Aug 2023
Response from Kathleen on 4 Sep 2023
Thank you very much for your positive review! We hope to see you again soon!

6/10 Okay

Kathleen

Liked: Staff & service, amenities
Disliked: Cleanliness
I did not have any air conditioner and there were flies bothering me. Nothing in room to kill the flies.
Stayed 1 night in Aug 2023
Response from Kathleen on 4 Sep 2023
Every one of our rooms have an air conditioner in them. If your air conditioner was not working, did you talk to the front desk worker? Many times it is a simple fix with just pressing the correct button to turn it on etc. Unfortunately, flies are a fact of life in Montana. We do our best to wage war on the little buggers, and will continue to fight the fight! We can also provide fly spray and fly swatters on request. ;)

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to say on the way to other places. Great for an overnight to rest and refresh. Huge gas station nearby has everything you could want for a road trip. Staff were super friendly too. Would stay again.
Stayed 1 night in Aug 2023
Response from Kathleen on 28 Aug 2023
Thank you so much for your positive review! We are glad you enjoyed your stay. :)

10/10 Excellent

Tanya M

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
allows pets
Stayed 1 night in Jul 2023
Response from Kathleen on 7 Aug 2023
Thanks for your positive review! We appreciate it!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Kathleen on 31 Jul 2023
Thanks for your review. As you didn't leave any comments, we are unable to use your feedback to improve- please feel free to email us with specific feedback.

6/10 Okay

Larry

Travelled with partner
short toilet bad knees and very small more like a kid size toilet too much money for what you get
Stayed 1 night in Jul 2023
Response from Kathleen on 31 Jul 2023
Hi Larry, we are sorry you felt our toilets were very small. Actually, we use standard toilets in every room, and your room was no exception. If there were other issues with the room, did you talk to the front desk worker? We are a small mom and pop hotel, and we take pride in the comfort of our guests.

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable
Stayed 1 night in Jul 2023
Response from Kathleen on 31 Jul 2023
Thank you for your positive review! We hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2023
Response from Kathleen on 31 Jul 2023
Thank you for your positive review! We hope to see you again soon!

6/10 Okay

L.Darlene

Stayed 1 night in Jul 2023
Response from Kathleen on 20 Jul 2023
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Robert

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Very nice guy at the desk. Very clean and ice cold ac
Stayed 2 nights in Jul 2023
Response from Kathleen on 20 Jul 2023
Thank you very much for your positive review and feedback! We hope to see you again soon!

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kathleen on 20 Jul 2023
Thanks for your review! We hope to see you again soon!

8/10 Good

Suzanne

Stayed 1 night in Jul 2023
Response from Kathleen on 7 Aug 2023
Thanks for your review! We hope to see you again!

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee maker in the room! Wall to wall carpeting. Buckle lounge chair. Homey.
Stayed 1 night in Jul 2023
Response from Kathleen on 11 Jul 2023
Thank you so much for the positive review! We sure do appreciate it and hope to see you again soon!

10/10 Excellent

Lisa

Rooms need updating but clean
Stayed 1 night in Jul 2023
Response from Kathleen on 10 Jul 2023
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Kathleen on 26 Jun 2023
Thank you for your positive review! It is appreciated!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Riverside Inn staff on 15 Jun 2023
Thank you very much for your positive review! We appreciate your business and are glad you enjoyed your stay with us.

2/10 Terrible

Paul

Stayed 1 night in Jun 2023
Response from Kathleen on 6 Jul 2023
We are sorry you didn't enjoy your stay. Did you talk to the front desk clerk? As you didn't leave any comments/concerns about why you didn't enjoy your stay, we are unable to address them. Feel free to call or email with those concerns.

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Riverside Inn staff on 10 May 2023
Thanks for your review!

8/10 Good

Leonard

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Was ok
Stayed 1 night in Feb 2023
Response from Riverside Inn staff on 16 Feb 2023
Thank you for your review. We hope to see you again soon!

10/10 Excellent

Dongkai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it is very good.
Stayed 1 night in Oct 2022
Response from Riverside staff on 10 Oct 2022
Thank you so much for your review! We hope to see you again soon!

6/10 Okay

Jo Anne

Liked: Staff & service
Very conveniently located property. I was not expecting anything fancy because the price was cheap. But it was okay. I would have appreciated a deadbolt or even safety chain on the door. Pretty hard bed. Hoping this property will soon invest in a better water system. The water had an odor and rusty color to it. I wouldn't drink it.
Stayed 2 nights in Sep 2022
Response from Riverside staff on 22 Sep 2022
Thanks for your feedback. We have chosen to take the safety chains off of our doors as guests would constantly open them and either break the chain, or splinter the framework around the door. It became too costly to keep on. We run on a well, and meet all state and national requirements and tests. Well water does indeed have a tint to it, and we are hoping to install a new filter system soon. Thanks again!

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the money.
Have stayed there twice and would stay again.
Stayed 1 night in Sep 2022
Response from Riverside staff on 18 Sep 2022
Thank you for the positive review! We hope to see you again soon!

2/10 Terrible

Terri

Disliked: Staff & service, property conditions & facilities
Horrible, dirty, unsafe. Do not stay here.
Stayed 1 night in Sep 2022
Response from Riverside staff on 10 Oct 2022
We are sorry to hear you did not enjoy your stay here. We would love to address your concerns, but they seem very vague. We live in a very small town with very low crime rate. Our hotel has not had problems with crime or being unsafe. Please advise us on what was unsafe, and what room you were in that was so horrible by emailing us at your convenience. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Riverside staff on 3 Sep 2022
Thank you for your positive review! Glad you enjoyed your stay.

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Aug 2022
Response from Riverside staff on 10 Oct 2022
Thanks for your review!