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"Above average hotel breakfast. Very clean hotel."

"Excellent value, I had a great experience. The breakfast was a cut above, but they didn't include any fresh fruit. Maybe that's nit-picking. I'd recommend it, especially to families. Lots of good restaurants nearby."

"The staff was especially nice and helpful. The breakfast was one of the best. The music played in the breakfast room was fantastic. The location was great and very close to everything in Great Barrington. Will definitely stay there again."

"Hotel was ok. Great for the price. But the bed was terrible. Old and soft. "

"Decent place.friendly, quiet"

"The room was very clean but old and tired. Same with parking area. A decent value when travelling with a pet."

"blood stains there were blood stains on the carpet and poop stains or some form of weird stains on the carpet room smelled really weird. It was making my nose run water. The atmosphere felt very creaky and disgusting. The staff was not helpful nor they’re caring about my situation. I end up not staying at the property. I end up returning the key asking for a refund and they told me no however I could not stay on site. I had to leave if there’s any way for me to get my money back I’d really...

"The entry to the bed and breakfast was through the owner's residence. The state of the entry probably should have given a clue about the cleanliness of the rooms. The floors in the hallway looked as though they hadn't seen a vacuum in a year. Layers of dust on the furniture in the room, and floors that were not cleaned prior to my arrival. The shared bathroom hadn't been cleaned and the shower curtain was covered in pink mold. An old used facecloth hung inside the shower. I made this reservation...

"Loved my stay here! The staff is friendly and helpful and the property is clean, comfortable and nicely appointed with a small bar and dining area. My room was spotless with an updated and spacious bathroom. The bed and linens were comfortable and there was a cozy reading chair as well. I loved the thoughtful decorative nods to the Berkshires and its history throughout. My only suggestion would be an adjustable desk chair as it was pretty low."

"The breakfast was not diabetic friendly. They stated pet friendly but no place for dog to go to the bathroom. Had to walk dog through garbage . Cigarette butts all over very the place. Beds were terrible. My towels had clumps of black hair on them. Lotion and shampoos left in room were used not new ones. Will not go back"

"Clean room. Great location. Sumptuous breakfast"

"The stay was great . No complains at all . Definitely will be staying in the near future ."

"People were friendly. Property seemed a bit old but was nice enough. Funny little pillows were actually very comfortable."

"Scammers!! I booked a night just to shower and refresh. An abandoned public bathroom is 100 times cleaner than their room"

"its dated old and it was sitll very clean every thing worked Room care was good. The microwave and the frig were nice. but got to give a thumbs down to no coffee in the rooom"

"The room was not available, they sent us away. "

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"I truly enjoyed my stay at the Black Swan. I have been coming to Kripalu Yoga Center for the last 10 years or so. I have stayed at a variety of places, but this has been my favorite and I will stay here again. The hotel is close to Kripalu, Tanglewood and many other locations in the Berkshires. I loved the location on the lake. My room was well-appointed and, as a woman traveling alone, the hotel felt very safe. I am gluten-free and the staff was very knowledgeable and accommodating with...