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"Paid for a service and got no booking or check in information. Zero contact from host and Expedia refuse to refund my money . Do not recommend ! BIG SCAM and I’ll and be reporting fraud."

"My stay was great and the breakfast was wonderful and enjoyable each day. The location is very easy to get to and to travel from. The staff was very friendly and helpful"

"This place is where people pay nightly to come with women or men. It’s a motel. They have a $300 TT pass for the day and the building was terrible the facility the whole surround in everything is terrible is degrading. I believe that Expedia shall not entertain the Alecia‘s palace anymore. It’s false advertisement. It’s not up to the standard at least for me. I like standard like where I’m staying in book reef right now where I’m gonna stay in the Hyatt K-pop hotel that kind of standard it’s not...

"All the staff were very friendly! The AC in my room was making extra noise and therefore disturbed my sleep. The staff tried to resolve the problem but without success. They said a new unit would be installed nevertheless it wasn’t done. The hotel is quite worn and could use some touching up. Again very friendly staff all the way."

"The staff was extremely helpful."

"We really enjoy out stay clean room etc. everything was good for us."

"Clean and comfortable room, Staff super nice,"

"Good hotel"

"There is a need for the following: - A place for females to put their makeup - Carpet on the floor because the tiles are slippery - Cooking utensils"

"the breakfast was top notch! the pan cakes is the best I ever had..."

"Brand new Hotel, super clean."

"I did not stay one night at this property. This is a 'drive thru' motel at best. I need a full refund. "

"Checking in was efficient, and communication was professional. Facility is extremely nice value for money. I did not like the fact that the Cat location and its litter was right next to the door entrance."

"This place was exactly what I was looking for. Clean room and "