Booking was cancelled on day of arrival. Accommodation providers must abide by Expedia's Terms and Conditions as part of their agreement. There is alternative booking methods with property that offer greater flexibility if this is what is desired by you.

Amazing Cristal, thank you for the lovely review of your stay. We are so pleased that you loved your Queen room. We hope that you can stay again in future.

Thank you for booking a King room for your 2-night stay. We are pleased that you enjoyed your room, our facilities and the wonderful restaurant meals. The beds have been upgraded and are fitted with a superior pillow topper. We will have our maintenance team review the mattress given your concern raised. We appreciate you choosing to stay and taking the time to leave details about your stay.

Thank you very much Lisa, we are so pleased that you loved your stay in the Family Suite with Kitchenette that overlooks our swimming pool!

Wonderful Audun! Thank you very much for letting us know that everything was absolutely fantastic and clean. We take immense pride in our standard of cleanliness upheld. Very happy to hear that you also loved the food at the restaurant. Enjoy the rest of your travels

Hi Roger, Your accommodation payment was made via Expedia/Wotif. You subsequently completed a pre authorisation on your credit card however our property has not taken any funds from your credit card and you should find the funds are released because you had already paid online. We thank you for your stay and wish you a safe and Merry Christmas

Thank you Stephen, we are pleased that you found your room to be comfortable and great for your stay. The restaurant is very popular and it is fantastic to hear that you loved your dining experience too

Thank you Betty, we appreciate you choosing to stay and join us for breakfast and dinner at The Highlands Restaurant.

Brilliant, thank you for booking at the New England Motor Lodge.

Thank you for booking a Queen room for your stay Lesley. We are very pleased to hear that you loved your stay and meals at The Highlands Restaurant. We appreciate you recommending us to everyone!

Thank you for choosing to stay at the New England Motor Lodge Stephen and for recognising the quality of our accommodation and facilities offered in the area. We appreciate your business.

It was our absolute pleasure to meet you Steve and have you stay. What an honour to know that our meals surpassed your expectations and were the best of your trip! Thank you for choosing us for your accommodation and dining. We look forward to seeing you both on a return visit.

Thank you so much for your wonderful review Carole. We are thrilled to hear that you enjoyed your stay. Our staff take great pride in giving friendly and attentive service so we are pleased they made a positive impression on you. The bar and lounge is a fabulous place to relax! Oh yes the fireplaces too! We believe they create a cosy and relaxing atmosphere for everyone to enjoy. There's nothing quite like dining or having a drink by a warm and crackling fireplace is there! Once again, thank you for taking the time to share your feedback. We hope we have the pleasure of welcoming you back soon for another memorable experience.

Thank you Stuart we appreciate you choosing to stay at the New England Motor Lodge and dine in the restaurant!

Thank you Renny, we are pleased that we exceeded your expectations for you recent stay at the New England Motor Lodge!

Thank you Billy! Its wonderful to hear that you loved your stay and found our location super convenient for you to stroll into town and yes walking distance to everything!

Hi Sharon, We always strive to meet our guests expectations however we are unsure what we can do improve or help you enjoy your stay as no comments have been left. Please feel free to contact management if you would like to discuss your experience directly.

Thank you Greg, we are pleased you had a great stay!

Fantastic, thank you Peter. It was our pleasure to have you stay at the New England Motor Lodge

Hi Lara, it brings an even bigger smile to our faces when we receive feedback such as yours. Thank you for booking your accommodation at the New England Motor Lodge.

Thank you for booking a Queen room Jo, we are pleased that you enjoyed your stay.

Amazing, thank you Renny. Pleasing to hear that you had an exceptional stay at the New England Motor Lodge

Thank you Kelly, we pride ourselves in offering a quality experience for our guests. Our team do an incredible job to maintain a very high standard of cleanliness throughout the property. We appreciate you staying and recommending.

Thank Charmaine, its excellent to hear that you loved our location and charm.

Thank you Lisa, we are very pleased to hear that you loved everything about your stay at the New England Motor Lodge

Thank you Jodie, we are so pleased to hear that your stay exceeded your expectations and we look forward to welcoming you back again!

Thanks Judy, we are pleased that you enjoyed your stay in Glen Innes. We have a variety of family rooms available - the family suite may be more to your requirements with a kitchenette that has cooking facilities, lounge and the room overlooks the pool.

Thanks Neil! We are so pleased that you enjoyed your stay in a Queen and Single room. We've renovated to an accredited 4 star standard and it is fantastic to know that you found our offering to be of great comfort and value!

Thank you Bruno, we are very happy to hear that you had a terrific stay and look forward to a return visit. A recommendation to others about our accommodation is the greatest compliment to us so thank you again

Thanks for choosing to stay Rob, we are pleased that you had a good stay. We abide by NSW Government control measures for Covid-19 and take our responsibility seriously to ensure our workers and customers are not placed at risk of contracting Covid-19 as much as reasonably practicable, and hence the temporary closure to allow our affected team member to stay at home and recover. Thank you for your understanding and we are pleased that you found an alternate dining option nearby as we centrally located.

Thank you Janet, we are thrilled that you loved your stay and appreciate you choosing us for your overnight accommodation.

Thank you Ian!

Thank you for staying John we look forward to a repeat visit!

Thank you Carmen! We appreciate you choosing to stay at the New England Motor Lodge. It is fantastic to hear that you loved your stay!

Thank you Ghulam we appreciate you choosing to stay at the New England Motor Lodge. So great to hear you loved everything about your room and the facilities.

Thank you for choosing to stay at the New England Motor Lodge Tim, we appreciate your business.

Amazing, thank you Graeme. Wonderful to hear you loved everything about your stay. We appreciate you choosing the New England Motor Lodge for your accommodation.

Amazing to hear, thank you for your stay Edward!

Thank you Robert, we appreciate your 10/10 and for choosing to stay at the New England Motor Lodge.

Thank you Peter, we are so pleased that you loved your stay and enjoyed the beds and showers - they are amazing!

Thank you Michael, it was our pleasure to have you stay with us.

Thank you for staying Stuart we are very appreciative of you choosing our property for your trip and so pleased that you loved the restaurant too!

Thank you Stuart, we are so happy to hear that you loved your dining experience and your stay! Yes, Glen Innes winter can be very chilly but our rooms are lovely, warm and cosy. The reverse cycle heaters work very effectively!

Wonderful to see that you loved everything about your stay, particularly our cleanliness and customer service.

Thank you Franz it was our pleasure having you stay over the Australian Celtic Festival. We are glad you had a great time and you found our service to be helpful.