"The check-in was smooth and easy. Location was perfect being at the central station and in the center of Amsterdam. The room was comfortable.
The staff are trying their best to accommodate.
The downside is that they charged for storing your luggage.
Room rate too expensive."
"Ideally positioned in the centre of Amsterdam. The hotel is fairly basic, but clean and the beds are fine. A good buffet breakfast is available in the hotel and there are plenty of restaurants nearby for other meals.
I left a piece of clothing hanging in the wardrobe, not realising until I returned to the UK. I phoned reception and the staff were very helpful in organising its speedy return."
"The hotel it’s self was nice, however it felt a bit like a frat house. I had a group of drunk people knocking on my door at 2am, and there were lots of loud groups in and out. In the morning there were empty beer bottles around the entrance of the building."
"Check in lady was very helpful. She explained all the amenities very well and gave us options for the room. Shuttle to airport was from door to door. And every 15 minutes. Everything was clean and nice."
"Housekeeping could have been better. Water glasses were not properly cleaned, a bath towel put in our room after cleaning was dirty, wash clothes were forgotten one day.
Also, a problem with HVAC, was turned off inexplicably and had to call down to rectify."
"We were put in a room in an adjacent building. It’s like walking thru a long maze to find it. This is from someone who has stayed at the hotel many times. We were told the hotel offers a taxi to central station for €25. They charged €35 only to be left on the wrong side of the station."