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"Decent priced room, no bugs found in room floors were filthy and housekeeping was non existent. Ask for new towels had to go get them myself from the service desk even though housekeeping was already cleaning rooms on our floor. Asked for housekeeping to clean the room that never happened"

"Very clean hotel and transportation to and from Airport/local businesses was great!"

"The shuttle driver was awesome."

"I know that it is a busy and convenient location but the hotel is old and it is time for an update to change the smelly carpet and old, hard mattresses. We paid for and requested a double bed, but had to sleep in a king room with a pull out sofa. The staff was very helpful and apologetic and tried to place us in what were considered the best rooms available, but the room was outdated, the mattress was very old that you could feel all of the springs and the ac was on the Fritz. The ac temp...

"Very comfortable beds. Nice clean hotel. The restaurant is top notch!"

"The staff and service was excellent from checking in, to breakfast, to checkout!"

"The front desk assistants were very helpful and friendly. The AC in our room was not working adequately. When we arrived the temperature was set on 70 but the room temperature was 75°. I lowered the temperature to 62° to cool the room off and had planned to increase it to 68°. The room temperature did not get lower than 73°. I had the HVAC personnel come to our room twice in two days. Initially, the air felt cooler coming out of the vent while he was there but within twenty minutes coolness...

"The breakfast menu was good. However we had a little difficulty adjusting the temperature on the AC unit due to the inability screen on the thermostat not being functional"

"Confused why there was no hand soap in bathroom? Also lighting in the room near beds ? What is that item above table between beds? A light - where is the switch? "

"Breakfast was a welcomed addition to my staff. I enjoyed it"

"I loved staying at the Hyatt House! Very clean and smelled good! LOVE the walk-in shower too. Staff very friendly and helpful. Diamonte at front desk went out of his way to help me with a small request. I will definitely stay there again!"

"The bathroom in the hotel room was not clean. The floor had hair and dust and pieces of trash."

"could use some updates & didn't have a fresh clean smell"

"This property needs to be addressed. The electricity went out during our stay only at the hotel. The food was bland and the mandatory breakfast coupons make the dining experience feel cheap. The staff - except the food staff - were loud and obnoxious. The last day of the stay my family and I were harassed and my mother was also harassed by male staff members. We applied a do not disturb to our room to protect our items while out, but cleaners still came in."

"The lobby looks a bit warm even though the pics online don’t show that. The room was clean and looked a bit nicer than the lobby. Very few tables available to sit at for breakfast - we sat on couch on other side."

"Excellent location, good bar but did use restaurant. Shuttle to port would be nice."

"The hotel was undergoing renovations when I stayed and were testing out the fire alarms which went on over 2 days and even in the mornings however otherwise it was a very pleasant stay."