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Novotel Gent Centrum

3.5 star property
A central Ghent hotel where travelers can recharge in the sauna, enjoy drinks at the bar, and step outside to discover the city's lesser-known attractions

Choose dates to view prices

Novotel Gent Centrum, in Ghent City Centre, offers travelers relaxation in the sauna or steam room after city exploration. Start your day with a buffet breakfast and borrow bikes to visit nearby attractions. Guests appreciate the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿4,360
฿5,217 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Fee for wired Internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Novotel Gent Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Gent Centrum?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Gent Centrum on 25 May 2026 start from ฿4,360, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Novotel Gent Centrum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Gent Centrum?

Checkout is at noon.

Where is Novotel Gent Centrum located?

Located in Ghent City Centre, this hotel is steps away from Graffiti Street, Ghent Town Hall and Ghent Cloth Hall. Belfry of Ghent and Masons' Guild Hall are just steps away. Ghent-Dampoort Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

9.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 406 out of 1003 reviews
Rating 8 - Good. 440 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

Reviews

Verified

8/10 Good

Chase

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, and perfect location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Staff was great. Didn’t opt for breakfast.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities
Clean room, helpful & polite staff, nice breakfast, central location
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Been to this hotel a few times over 15 years, sorry to say the rooms are a little tired. My room door door needed slamming to activate the lock. Bit warm and being city centre didn't get a great sleep outside noise and banging doors. Staff fantastic and breakfast and bar really good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Everything was accommodating, friendly staff, quick check-in
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice rooms and great amenities. Spa is a treat
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities
Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Susan

Good standard of room. Great central location. Helpful staff. Let down by noise from outside of drunks fighting and waste bins being emptied in the early morning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location that is close to the city center and many attractions. Nice and safe hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great location, happy with our time relaxing and sightseeing in Ghent.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Centre of town location is incredible
Stayed 1 night in May 2025
Verified

8/10 Good

Shelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Owain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for central Gent especially with kids
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service
The overall hotel was fine and it’s in a very good central location, but there were a few issues that made the stay very uncomfortable. The room was extremely overheated even in February to the point where we had the window open constantly for 3 days and the fan on overnight to sleep. I woke up with a migraine after the first night which happens when I get overheated when I sleep which ruined the second day. The pillows were hard and lumpy and the spare soft pillow was like a tissue it was so flat and I also woke up with a sore neck. The shower was lukewarm at best no matter how hot we turned it up. If you like a warm room and hard pillows it might be the hotel for you though!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Timo

Liked: Cleanliness

Average hotel with pool

Good location, did not get room in time, average breakfast, nice pool in the middle of Genth
Stayed 1 night in Jul 2025
Verified

8/10 Good

Darcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, kind staff and great city, perfect location!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, difficult parking, wonderful hotel and wonderful staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in such a great location and the staff was so helpful.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Friendly staff
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and safe
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 2 nights in Jun 2025