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"They need to get a different system for seating people at the cafe"

"The staff was very friendly and accommodating . The hotel was super clean and our room was very nice. Breakfast was good , sad we couldn’t enjoy the bar but most likely next time . Got a cute t shirt . Very pretty property"

"Hot tub did not work. The plug was worn so water drained right out. No toilet paper. When asked for bed change as advertise you can receive on request, we was told no. Well yes in morning but was not done, then no when requested a 2nd time. Old beds with a pad put on top. For couples I would not recommend."

"Staff was kind and hard working. Staff we met were usually doing at least two jobs ie front desk and working breakfast room or front desk and laundry. Staff was very helpful."

"I liked how clean property and loved the shuttle service to casino!!"

"The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby."

"Nice view of the lake. Easy parking. Staff were nice and the room was good. The bathtub wasn't pristine by any stretch. The property needs an update badly, but I understand that's costly. It was a solid stay for a driving trip in upstate NY on a holiday weekend."

"Parking can be a bit of a challenge because of city location, and if you drive to entrance to unload , you have to leave the lot and circle back around to get back to parking lot. It's not really a major issue, but it was a pain in rainy weather. We have stayed there before and were perfectly satisfied; it's much nicer than a couple other local Inns. However, this time around we had a bed that definitely needs replacing!"

"Beautiful, historical property with top notch amenities. There are no elevators, pack accordingly. The restaurant is elegant, great creative food. Staff is attentive, friendly, knowledgeable."

"Very clean, everywhere even the parking lot! We had such a lovely woman check us in that was so helpful and even attentive to my daughter, gave her some fruit snacks - sounds small but those things really make such a difference in the atmosphere and positive of a time it was. The breakfast was amazing. All around I would recommend this location to anyone who needs to stay in Jamestown. We will be back if the future!"

"Love it"

"Clean, quiet, good breakfast, easy check in and parking, good location"

"🤗"

"Vintage cool place"

"Room was disgusting. Smelled like cigarettes and mold."

"Stayed for 4 days and never seen my room cleaned or bath towels changed out. Breakfast was at a minimum, not much to choose from. Hot coffee only in the morning, seemed to be warm or none at all in the afternoon and was removed in the evening. Floors always looked unswept, outside landscape unkept, no flowers and I was there on the Memorial Day weekend and no American flag on the pole."