Sehr netter Empfang via Telefon, schlüssel im kasten, hat alles geklappt, tolles Apartment, sehr gross, sauber , top Badezimmer,
Freundliches Personal beim Frühstück, sehr gutes Frühstück
Extremely spacious, well maintained, friendly and welcoming staff. Bonus that breakfast was included too.
I was a bit taken aback at having to pay for parking overnight being in a residential area.
Overall we will definitely return here if visiting Baden-Baden.
My wife and I were able to have an early check-in without issues and appreciated the close distance to Schloss Eberstein, where we attended a wedding as guests. Thank you!
Wenn wir zum Familienbesuch im Schwarzwald sind unsere 1. Wahl. Wunderbare Unterkunft im schönen Gernsbach. Grosse saubere Apartements mit Balkon, tolles Frühstück, Hund erlaubt. Nur einen kurzen Spaziergang von der Altstadt, Murg und Kurpark entfernt. Gute Wandermöglichkeiten in der Umgebung, nicht weit von Baden-Baden.
Wir kommen wieder.
The hotel was clean and conveniently located to the city center. The staff was friendly and there was a good basic breakfast. The room was too warm and it was difficult to turn down the heat. There was no reception after 17:00. There was no evening meal service, but the city center with several good restaurants was only 5 minutes walk.
Positiv: Geräumig, sauber, gute Ausstattung, tolles Frühstück mit reichlich Auswahl.
Negativ: Mülleimer war nicht geleert bei Check in, Wurstgestank :(
Kommunikation verbesserungswürdig.