8/10 ดี
Josephine
เดินทางกับคู่รัก
3 ส.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
My partner and I are (fairly) regulars at Grand Coastal. It's our hotel of choice for domestic trips.
The good: restaurant is always great, food is always excellent, restaurant staff is always friendly. Leshaun was out server for most of our trip and has a great personality and warmth.
The ok: bathrooms could do with an upgrade. Shower always wets floor. Construction on cabinetry is kinda shoddy looking. Not major but could be upgraded for a more "international" experience.
The pool is also pretty small and right by the restaurant so it can be awkward at times.
The not bad but annoying: our check in process was a bit annoying with a guest mix up between 221 and 212 who were checking in at the same time.
Pretty much every menu item I wanted wasn't in stock our first night.
A few minor mix ups during the stay which honestly could have been smoothed over with a minor perk like a free drink or similar, but seems like the staff isn't too eager to give things away for the sake of a five star review lol :D
Overall, a good value stay with some minor hiccups.
Josephine
เข้าพัก 1 คืน, สิงหาคม 2025