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"The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

"Pool could use a good cleaning."

"The lobby and parking lot was sketchy. There was always someone sitting outside in a lawn chair and cars would come and go. I’m not sure what was going on, but if I had a choice, I would stay elsewhere."

"Do not stay here. Very rundown and dirty."

"Nice, clean hotel with great amenities. Although I didn't check everything out during my stay, I do know they had a good selection for the continental breakfast. The staff was friendly & courteous too!"

"Clean room, polite staff"

"Good place to stay on a budget. I’ve stayed here several times because it is the closest hotel to Genoa City. They have been improving the property over the years."

"We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room."

"Great stay"

"Clean"

"La piscina es encantadora"

"Clean room and spaces, and excellent, quiet in room a/c. We needed a room spur of the moment for a grad party nearby and the Baymont Inn and Suites was perfect for the 4 of us. The coffee and breakfast got the spot in the morning. Thank you!"

"I would definitely recommend. The property could use an update but it was clean, convenient (good location and close to restaurants and shopping), and the staff was friendly and attentive to needs. I would book again."

"It was decent for 1 night. Was clean so cannot complain"

"Everything was good. Room was clean. Staff helpful and efficient "

"Great customer service, food and the property was very clean. The pool was out of service."

"Clean room (needs different toilet seat), convenient parking, helpful staff and good location to baseball diamonds in Lake Geneva."