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"Clean room nice facility"

"They are going through construction and it is a bit inconvenient. There was a lot of noise and I thought the prices should have been lowered due to this."

"Staff very friendly, breakfast was good, peaceful, quiet place to stay Only negative was the stairs to climb to room"

"The staff were helpful and friendly. Offering any help I may need during my stay (6 days). It was very quiet even though the hotel appeared to fill up every night. It is conveniently located near restaurants, Letchworth State Park, Silver Lake, and not too far from East Aurora. The cell reception was very good (Verizon). I will definitely stay there again in the future."

"The breakfast food was lousy"

"Friendly staff, quite area"

"This hotel was as good as the Hampton Inn if not better!"

"Staff was friendly, Breakfast was decent "

"Good place for stay , front staff extremely helpful. Heather at the front desk was extremely helpful in resolving an issue with our booking. By mistake, we had made our reservation for the wrong date and she fixed the error quickly. A big thanks to her . Breakfast had several choices , hot and cold . Pool was clean and accessible for seniors . Would recommend."

"The room was ok but in desperate need of updates and repairs. The toilet in the bathroom was 1980s vintage with extremely low toilet, I am guessing a 13 or 14 inch high toilet seat, much too low for senior citizen’s comfort. The double toilet paper roll was hanging the was as if someone had tried to rip it out. There were poorly done shower repairs. In all, Not a welcoming experience. "

"Very good!"

"Good stay, but no breakfast"

"Excellent staff at every interaction. Excellent breakfast. The man running the breakfast is very welcoming and kind. There’s bacon every morning. The hotel is near many restaurants. Clean up to date hotel in a very convenient location. We will stay here again the next time we visit Rochester."

"AC unit was horrible. Loud ticking noise. Thank goodness I brought a fan with me. Room was empty n the small side but had everything we needed. Breakfast was ok but it could be better."

"The hotel was very clean, the staff was helpful and it is always nice to have an included breakfast."

"First room bathroom was a little dirty. But I was quickly switched to another that was very clean. Great customer service"

"Room was super clean, hotel was clean too. Breakfast was ok. Only thing was that we had to switch rooms due to no hot water in our room and was missing soap in our bathroom. Otherwise, it was an overall good experience."

"3 day stay.... Good... good water pressure and hot water Bad... needs repair, no dresser, burn holes in linens, burn marks in night stand, noisy area"

"At least vacuum the place. Especially the hallways"