Staff was helpful and professional, manager helped recommended additional places to see and made the reservations as well. Restaurant staff was very professional, always coming back to your table asking if everything was good and needed anything else. We will be coming back for visits here
Im Zimmer waren der Kühlschrank kaputt , zu wenig Handtücher und der Verdunklungs Vorhang kaputt. Bei dem inbegriffen Frühstück musste man den Kaffee bezahlen. Das Hotel hat keinen Aufzug so das man seine Koffer bis in denn obersten Stock tragen muss.
Hotel muy bien ubicado y en buenas condiciones con un restaurante con un menú extenso y delicioso. Desafortunadamente sumamente ruidoso tanto en el exterior como en el interior ya que es como una caja de resonancia por lo cual se escucha todo de otras habitaciones y el acceso y escaleras. Las cortinas no tienen blackout lo cual no permite descansar bien
GDANSK EST TROP MÉCONNU DES FRANÇAIS ET POURTANT C EST UNE VILLE QUI NOUS MET À L AISE DE SUITE . CES MAGASINS BOUTIQUE CHOIX DE RESTAURANTS , D ACTIVITÉS LA PLAGE ALLEZ Y VOUS NE LE REGRETTEZ PAS .
Rigtig godt værelse (blød seng, gratis badeværelse produkter, kaffe/the/vand på værelse, smart tv) og lækker morgenmad. Restauranten i underetagen er eftertragtet, hver aften er der kø, så bestil bord i god tid hvis i vil have plads.
Trevligt ställe. Bra service och fräscht inrett. Det ligger väldigt nära gamla stan och bra avstånd till många av våra favoritrestauranger. Nackdelen var att vi bokade frukost, det var väldigt enformig meny… inga nyttiga alternativ och man fick betala extra om man ville ha mer än 1 glas juice eller en extra kopp kaffe.
Trevlig personal, mysiga rum.. behöver uppdateras lite kanske tex kylen.
Dålig spol på toaletten.
Frukosten helt okej, dock inte färska våfflor så det var lite tråkigt.
I det stora hela super nöjd skulle absolut rekommendera detta hotell.
Rooms were very satisfactory. The connected restaurant although small, is very popular in the evening, lots of people and music. We visited all the close by restaurants and none had as much night life happening. If this is your scene then this is a plus. It did not bother me, there was no noise, and it was cute to see all the people waiting for tables in the evening when we were going out. Personally I liked it, but dont expect to eat dinner in the restaurant during popular evenings, it will probably be too crowded
From start to finish the trip was amazing. The apartment had great communication with us letting us know the process of what would happen when we arrived and keeping in contact. We got free bottles of water and fresh towels daily. The room was entered with a code which was given on the morning of the trip. The room was lovely and spacious and very modern. It was located in a fabulous spot and Gdansk itself was amazing. We also loved the restaurant underneath and visited twice during our four night stay, we usually like to try different places each night but it was so good we decided to go back again!!
I travel a lot, and I never left a one-star for the property, because even if there were minor issues, overall I loved my stay.
This time was different. Like, shockingly, especially since the accommodation was advertised as luxury.
Let's start with the obvious problem - NO WINDOW in the room. Like at all. It was classed as a standard room in a 'Luxury' accommodation. It sounds like a substandard to me.
Oh, and no escape plan either. If you read there was a fire extinguisher in the room, you'd find it's only on paper, as there wasn't one in the room.
No refrigerator either, but the 'luxury' was there - the sleepers were real, and two bottles of water.
Now this wasn't all; the toilet didn't work either. And apparently, it was serviced often, but nobody could come and have a look until our departure day, so we were stuck using a restaurant toilet in the corridor.
And then the last straw on the following day, that finally made me do a booking in the nearby Radisson hotel, may I say for two/thirds of the price, there was no hot water when I wanted to take a shower after a very long day.
And the staff help - we're sorry for the inconvenience, but maybe you're using the shower wrong. No, I wasn't; it worked the night before. And the following morning. I bet they either ran out of water or were switching off the hot water after hours but were not willing to say it.
Please stay away if you want to have a lovely time; instead of worrying, you'll be trapped without a way to escape.
The location and hotel are great but it was a major construction going on, extremely loud construction noises since 7am till late afternoon impossible to get any rest or stay in the hotel room past 7am. Hotel left the 2 pairs of ear plugs in the room but the noise was so loud that even ear plugs did not help and we had 4 adults in a room. Construction is out of hotel control but I feel hotel should have warned about it in advance, you do not book pricey hotel room to be exposed to loud construction early in the morning and throughout the day. We had to leave the room early in the morning.
Received info via text message how to proceed with check in. Those were not complete and caused some confusion. Found an employee in the ‘office’ who said all info was sent via WhatsApp. Of course I never checked WhatsApp as I got info thru text msg. How was the thinking here!!?? Only two big towels. No small toilet towels. No knob/handle on the inside of the shower door making it awkward to close. Find it strange this facility is rated with 5 stars. Restaurant was good though.