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"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"Good value for money. A room on 1st floor of a small terraced block of houses. Advert should be clearer that it is a shared bathroom (with one other room) and no sink in the room. A toaster, microwave, and kitchenware are provided but have to do your washing up in the bathroom sink and no teatowel provided. Comfortable bed and HUGE TV. Not as clean as could be e.g. food stains on and around the bin, toaster was quite grimy + corners of the room and staircase had visible dust. Prompt contact...

"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return."

"The Village Inn is in a beautiful setting. Plentiful parking, easy and quick check in and able to book a table for dinner. The room was spacious and comfortable. The bed was a too firm for our liking but that was a minor detail. Dinner was delicious and great value. Good choices for breakfast - we had cereal, juice, poached egg on toast and tea. Service was great. Our visit was really good value."

"Room was OK but bathroom a little cramped at sink, plus shower difficult to sort out so the water was not red hot. Nice enough hotel breakfast freshly cooked and good."

"Stayed for three nights. Very comfy bed. Helpful staff. TV not working when arrived. New one ordered and fitted the next day!! Excellent food. Continental breakfast served in a hamper each morning. Dinner menu refreshingly different!!!"

"We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared."

"As we have stayed here before this was our first choice of where to stay. We love staying in this lovely hotel."

"room clean staff excellent"

"On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"The place is iconic and is a realistic representation of a Dales Coaching Inn. Situation is bleak sat in the middle of miles of rough Yorkshire Moors."