โรงแรมและที่พักในแกตลีย์

"The hotel lobby and the room I stayed in had been recently refurbished. Other areas of the building were tired and not to the same standard. The tap water in the room ran yellow for a while and the shower didn't drain. The hotel is under refurbishment so hopefully when it's complete the experience will be consistent throughout. On a whole, it was good value for money but not as modern/fancy as the pictures portray."

"Very good stay"

"The staff were very welcoming even when we arrived very late (23:50) somewhat wet and bedraggled after a horrendous drive in the rain up the M6. We were met with an understanding smile and given clear directions to our room. The room was clean and warm with a comfortable bed. The room overall was a little tired. We would be happy to stay again."

"On our second visit bed not comfy no bottled / can water in bedroom to drink like our first visit, breakfast was a bit of a disappointment not very warm"

"Lovely stay"

"The staff were friendly and very helpful. The room was clean. Breakfast was exceptional! The garden beautifully maintained. Would definitely recommend. Location close to the motorway but felt we were miles away."

"As a couple we really enjoyed our one night stay. Evening meal was superb and breakfast just as good. Staff helpful and friendly. Puddings are awesome ☺️"

"When I booked the hotel I got the impression that there was parking there. When we arrived I went into ask where the parking was I was given a map and told to park in a residential street "5 minutes walk away". There were some public parking spaces outside and opposite the hotel (only one space opposite when we arrived) but the signs indicated it was maximum of 4 hours so we did park in one of the residential streets suggested. That night when someone checked in we heard the member of hotel...

"Always a good stay. Attention to detail and friendly staff."

"Excellent"

"We stayed during the hottest May on record, and the AC system in the rooms was not operational as we were informed by the front desk, that this functionality is only switched on for summer. As the room windows only open a few inches, it made for a hot and uncomfortable few nights stay."

"Las habitaciones se ven viejas y no tan limpias al igual que los baños. Sin embargo, el personal es amable en todo momento pero si deberían mejorar más en sus instalaciones"

"Staff very friendly"

"Easy check in food choice good and quiet rooms perfect"

"No staff on bar at arrival despite saying it was open. It was ok at best wouldn’t stay again"

"Gorgeous hotel with a really quaint old world feel. Really genourous room facilities. I would have preferred a bath to a shower but I wasn’t given the option at booking. Staff all really pleasant and helpful."

"Very good"

"Lovely welcoming staff. Good spa and leisure facilities. A very enjoyable and reasonably priced stay."

"The staff were wonderful, the rooms clean and functional, but the property is a huge maze and not easy to find your way around. The "high tub/shower" amenities are not the safest to use."