Search Hotels Near Garden Club Park, Rockford

"We we unaware that the place was under construction, so bar and breakfast area were closed. Not sure if they were in the process of putting up or dismantling a water slide, but they could've done a better job keeping the area cleaner. One of our rooms bathroom fan would NOT shut off. When we reported it to the front desk, the lady brushed us off and said they've already had maintenance check it out several times, and maintenance could not figure out why it wasn't working. Very annoying when trying to sleep or relax. My mom's room had moldy blankets and staff took forever to vome and change them and get the dirty ones out of the room. Very disappointed in Sonesta. I expected much better. Other staff were very nice, however. "

"unavailable amenities"

"Very nice hotel. We really enjoyed it. The only thing to note is that parking is public lot/street parking only, which was totally fine for us since we’re from the area. However, it’s something out-of-town guests may want to keep in mind. They do have a loading zone, but depending on the time you arrive, you may need to park a few blocks away."

"It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one."

"Easy Check-in, staff was friendly, and the breakfast was outstanding!"

"Everything was great except you can hear the people in the floor above you walk around"

"Clean, friendly staff, good location, parking"

"The staff were all friendly and it was a nice atmosphere. Just a decent amount of traffic noise due to the freeway and possibly from the main road. Also conveniently located close to downtown."

"During our stay, we had marijuana pumping through the vent into our room. This was super disturbing and really strong. I went to the front desk and they were spraying febreeze in the air on their floor to neutralize the smell. It was so bad on our floor. They gave me febreeze to spray in our room and said I’m over it. Take it! It continued to smell in our hallway the following day. Nothing was done to compensate for this horrible experience!"