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"Awful service"

"I’m giving this hotel three stars because It’s located in the middle of town walkable to everything, now with that being said if you’re at a conference attention is on you, if you’re staying there attention on you, not so much, as we were told that there is limited food for breakfast, do to 1 of the conferences there using most of it. We stayed in a junior suite where our view was of a toilet bowl laying on the floor outside the window and the table where the help takes their break and smoke cigarettes and that was the junior suite view, it needs upgrades. it just is not worth the money that you spend, $12 a day to park a car per day and $25 to check in early, as a Hilton member that is ridiculous. The decor reminded me of when I stayed there about 5 years ago when I had a horse running in Saratoga and it basically hasn’t changed since then. They need to redo the entire place and they need to find help that actually helps you Then maybe I would stay there again other than that never again! Checking in They had bellhop to help you to your room checking out, My girlfriend was told oh we have no more carts at this time and no bellhops to be found so we needed To bring downstairs in four trips our own bags, never again!! I will give kudos to one thing the restaurant and the owner (Pat) is dynamite very attentive and very good. Other than that I’d give it two stars. Trust me look elsewhere or waste your money."

"Spacious room, but I paid for a jetted tub room, but it didn't work"

"The room was clean and suitable for our needs. The only concern was that the window curtain did not go up."

"Would definitely stay here again! Clean and the staff was very friendly."

"The place was so nice and comfortable. The bar was great - also nice to listening to music. "

"Enjoyed the French toast, son enjoyed scrambled eggs and waffles. Good hot food. Accommodations were excellent."

"Had a fantastic stay here, wonderful welcome from Brian on the front desk, and also a complimentary upgrade to a suite which was a very nice surprise. All the staff were great and the hotel is lovely. Enjoyed the gym and the indoor pool area. Good location to explore lovely Saratoga Springs for our short stopover on the way to NYC."

"Staff was wonderful, rooms were clean and well appointed, and the location was perfect!"