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"The staff was kind and very responsive on the arrival and organising the events. Checking in and out was easy, well organised. However the facilities needed more maintenance. The rooms were mouldy and needed more ventilation. Toilet wise could be largely improved in terms of insect defecate. Understand it’s a place surrounded by nature but also spotted a mouse in one of the rooms, the staff were quick to respond and helped checked the rooms. The lagoon area with water was dirty "

"Warm hospitality and great service from the staff."

"Prefect hotel if you are ever in Batam, just a few minutes walk to the best shopping mall in Batam - Grand Batam Mall as well as popular A2 Foodcourt and BCS Mall. Impeccable service, clean and spacious rooms, highly recommended!"

"Overall value for money"

"Clean and great service "

"The room was very clean with numerous international charging port for usage. Staffs were friendly and helpful."

"The hotel gave us a free upgrade"

"Great location for shopping and food"

"Staff are very friendly and helpful."

"Staff were wonderful. Best massage I’ve ever had."

"Always stayed here when im in batam. Simple clean cozy room. Exactly next door to ferry batam centre terminal. And opp mega mall. Perfect location. Service is great too. "

"Clean and hygenic rooms, with fantastic staff providing excellent service."

"Room is gd, clean & staffs are friendly"

"Best breakfast"

"Overall Excellent Service. It is always our hotel choice to stay in Batam for golfing. "