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"The staff was kind and very responsive on the arrival and organising the events. Checking in and out was easy, well organised. However the facilities needed more maintenance. The rooms were mouldy and needed more ventilation. Toilet wise could be largely improved in terms of insect defecate. Understand it’s a place surrounded by nature but also spotted a mouse in one of the rooms, the staff were quick to respond and helped checked the rooms. The lagoon area with water was dirty "

"Clean and great service "

"Great location for shopping and food"

"Always stayed here when im in batam. Simple clean cozy room. Exactly next door to ferry batam centre terminal. And opp mega mall. Perfect location. Service is great too. "