The hotel is well-situated with a lot of shops and restaurants around. I appreciate the cleanness of the room and the window view over the city. The service is good as well.
尊敬的宾客,您好!十分感谢您对福州泰禾铂尔曼酒店的支持和肯定,我们很感恩能有您这样一位支持酒店的宾客陪伴和见证我们的成长!我们一直以来都非常重视每一位宾客的入住感受,这些是鞭策我们保持高水平服务的力量。期待您再次下榻时,体验到我们如一的服务。祝您工作顺利、生活愉快。谨启 Vincent Yuan宾客体验经理
Fuzhou Pullman provide an excellent service with great location. They make you feel welcome from the moment you reached the hotel. I have really wonderful stay in Pullman Fuzhou.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, มกราคม 2020
การตอบกลับจาก Samantha Liu วันที่ 4 ก.พ. 2020
Dear Guest,
Bonjour! Selamat Siang!
We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again.
Yours Sincerely, Samantha Liu Guest Experience Manager Pullman Fuzhou Tahoe
님께,
Pullman Fuzhou Tahoe 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.
고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.
고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.
감사합니다.
Samantha Liu
Guest Experience Manager
亲爱的宾客,您好!来自福州泰禾铂尔曼酒店的新春问候!您暖心的点评带给我们满满的惬意,非常感谢您对Bella的高度认可,您吃的满意住的满意就是我们最大的心愿。福州泰禾铂尔曼酒店位于福州市晋安区东二环泰禾商圈,地理位置优越,设备完善,是您商务出差、宴请、出行的居停之选。值此新春佳节之际祝您幸福安康,事业顺利!谨启 Samantha Liu 宾客体验经理
Great stay for family. We stayed one night for the New Year. The swimming pool and locker room are super clean. Didn't use their fitness room but it is well maintained with a view of the Tahoe Plaza. The breakfast buffet has both traditional Chinese food and western continental breakfast.
lin
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Samantha Liu วันที่ 4 ม.ค. 2020
Dear Lin, Thank you for choosing Pullman Fuzhou Tahoe during your family trip. We're really pleased that you had an enjoyable stay and thank you for your positive comments. All our connectors will be thrilled to read your feedback, they are all committed to bringing the best service to all our guests. From all the team, thank you for your kind review, we all look forward to welcome you and your family back to Pullman on your next trip. -Samantha Liu Guest Experience Manager
Dear Mike, Thank you for choosing Pullman Fuzhou Tahoe during your trip. We're really pleased that you had an enjoyable stay and thank you for your positive points. From all the team, thank you for your kind review, we all look forward to welcome you back to Pullman on your next trip. -Samantha Liu Guest Experience Manager
Dear Colin,
We very much appreciate your stay at the Pullman Fuzhou Tahoe.
It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Samantha Liu
Guest Experience Manager
Definitely recommend this hotel. I will give 10 for the entire stay. Great job!!!
ANDY
เข้าพัก 2 คืน, กรกฎาคม 2019
การตอบกลับจาก Samantha Liu วันที่ 11 ส.ค. 2019
Dear Guest,
Bonsoir!
We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Samantha Liu Guest Experience Manager Pullman Fuzhou Tahoe
亲爱的宾客,您好!来自福州泰禾铂尔曼酒店的夏日问候!感谢您一直以来的支持和厚爱,看到给您的每次入住都能带来满意的体验,让我们打心眼里感到高兴!有了您的鼓励,我们将会加倍努力!福州泰禾铂尔曼酒店位于福州市晋安区东二环泰禾商圈,风景怡人,地理位置优越。我们也会把您的好评分享给杨涵,相信她会受到更大的鼓励。再次感谢您热情满满的分享,有了您的支持,我们的生意一定会更加兴隆!竭诚期待您的再次入住,祝您生活愉快,工作顺利!谨启 Samantha Liu 宾客体验经理
尊敬的客人,感谢您选择入住福州泰禾铂尔曼酒店并给予我们充分的肯定与支持。酒店处于福州市晋安区东二环泰禾商圈,交通便捷,位置优越,与泰禾广场相通,集购物、餐饮、亲子娱乐、办公、休闲、会议、住宿、旅游等功能于一体。在铂尔曼酒店,我们始终致力于让客人满意,以便为他们提供最佳体验。很感恩有您这样的信任和支持酒店的宾客陪伴,您的认可和赞扬给了我们更多的能量和前进的动力,再次感谢!祝您生活愉快,事业顺利!谨启 Samantha Liu 宾客体验经理
Dear Ching Shu, Thank you so much for choosing our Pullman Fuzhou Tahoe and taking your valuable time to write this kind review. We are happy to learn that you’ve had a pleasant experience during your stay with us. I have shared your compliments with our team to encourage them to continuously strive for excellence We sincerely look forward to welcoming you back to the Pullman Fuzhou Tahoe very soon. Sincerely, Samantha Guest Experience Manager , Pullman Fuzhou Tahoe
Dear Guest,
Bonjour! Selamat Siang!
We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again.
Yours Sincerely, Pullman Fuzhou Tahoe Guest Experience Manager
The service was excellent! We were trying to decide between two hotels and the hotel was kind enough to let us go on a tour of our potential rooms, before upgrading us to an executive suite for our anniversary. The hotel was very clean and the room was absolutely beautiful. The food was also delicious. Breakfast had a variety of western/eastern options. Everyone working at the hotel was very helpful and extremely nice and accommodating. I wish I had booked more days! :)
Evie
เข้าพัก 2 คืน, ธันวาคม 2018
การตอบกลับจาก Samantha Liu วันที่ 24 ธ.ค. 2018
Dear Evie,
Bonjour! Selamat Siang!
We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again.
Yours Sincerely, Samantha Pullman Fuzhou Tahoe Guest Experience Manager
This is one of the better hotel that I had stayed.
Staffs were very courteous and efficient.
Rooms were clean, although the lavatory (on its own) is a bit too far from the actual bathroom.
Rolland Fong
เข้าพัก 2 คืน, พฤศจิกายน 2018
การตอบกลับจาก Samantha Liu วันที่ 16 พ.ย. 2018
Dear Rolland, Warm greeting from Pullman Fuzhou Tahoe. Thank you very much for staying with us and sharing your wonderful experience. We much appreciate that you took the time to post such a positive review on Hotels.com.Last but not least, we all welcome you to come back again in the near future, please treat this place like your home and we will always be here waiting for you. Best regards Samantha Guest Experience Manager Pullman Fuzhou Tahoe
10/10 ดีเลิศ
ผู้เข้าพักจริง
10 พ.ย. 2018
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2018
การตอบกลับจาก Samantha Liu วันที่ 16 พ.ย. 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Wish you have a lovely day! Best regards, Samantha Guest Experience Manager Pullman Fuzhou Tahoe
The breakfast has a lot of choice and they are very good. The room is clean and the bed is comfortable.
One minor issue is when I checked in, the hotel told me my booking is not included breakfast. I am sure it is because I always booked with it. Luckily I have a copy of the print out from Expedia and it confirmed the breakfast is included. The hotel took a photo copy and honored the breakfast to me without further questions.
Business
เข้าพัก 2 คืน, กันยายน 2018
การตอบกลับจาก Samantha Liu วันที่ 28 ก.ย. 2018
Dear Guest,
Bonjour! Selamat Siang!
We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.
Sincerely,
Samantha Liu
Guest Experience Manger
Dear Guest,
We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Samantha Liu
Guest Experience Manager
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Samantha Liu
Guest Experience Manager