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"Positives - Room looked nice and the air conditioning worked well and was very nice in the mini heatwave we've been having. Bed was very comfortable, though the pillows were that annoying thickness where 1 isn't enough but 2 is too many... - Gym was nice and quiet. Downsides: - Check in was busy and it seemed to be taking a long time to get through each check in. When it was my turn I realised that this was because they want your email address and phone number, then they spell it wrong, then...

"The staff were very welcoming. The bedroom was a great size, the only thing I would say, but that's just my opinion the TV could have been a little bigger, The breakfast was fantastic. I would definitely stay here again without a doubt."

"Loved this place. The setting is beautiful as was our room. A real mixture of old and new that worked perfectly. The staff were really friendly and attentive and we truly felt welcome. We opted for the pie for dinner and I can honestly say, it was the best pie I have ever eaten. The pastry was amazing and it was filled to the max with the ham and leek. My only criticism is that I didn’t really rate the mattress, the bed was too hard for me. Additionally, a blind on the Velux window would be...

"Took too long to be seen at reception while she finished her job. It was 1am and no other customers!"

"Everything was good the lounge was excellent"

"Friendly staff, room fantastic, very clean comfortable, nice shower room excellent views, great meals staff very good nothing to much, fantastic breakfast great selection of products. Fantastic hot tubs right temperature very relaxing. Fantastic value for money. I will ne definitely back."

"Good restaurant! Even though quite busy, staff were friendly, professional, and helpful."

"Overall excellent stay. Only downside is very expensive on site parking even for less than 12 hours"

"Rooms were spacious, clean and warm. Smart TV and lovely bath after a long walk. "

"Las habitaciones se ven viejas y no tan limpias al igual que los baños. Sin embargo, el personal es amable en todo momento pero si deberían mejorar más en sus instalaciones"

"Loved my stay! The staff was super friendly and nice, felt very welcomed. The room was comfortable and clean. Parking was easy and convenient. The breakfast was perfect, I also dinned in the restaurant and loved everything. Banana Toffee Waffle dessert is well worth the calories!"

"Excellent menu choices and the food was delicious. Lots of little extras in the room including fresh milk."

"Lovely old hotel. A welcome change from soulless modern hotels in the same price range. A quirky place but in a good way. Cheap parking right outside."

"The room wasn’t air conditioned but there was a fan but it was a very hot day, comfortable room and great location."

"Reception staff excellent and very helpful. Lovely choice at breakfast. Pool staff excellent and great pool. Will be coming back again soon. Thanks"

"This was our fourth stay at the Crescent, our first under Champneys’ ownership. As locals we are invested in the building, having followed its restoration over the years, not least with considerable financial help from the county and borough councils. We booked our stay some weeks ago through Expedia - I selected a room we had used before and paid full price. I didn’t delve for the ‘important information’ which is further down the screen. Therefore, we were astonished on arrival to find we...

"Perfect great staff all very helpful will stay again"

"Pleasant enough. Staff very helpful. Bathroom ok but would be better for a refurb. Bed comfy. Transport to airport easy. "

"Room was clean. Staff members excellent Food brilliant "

"Nice room, friendly service and good breakfast!"