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"Really enjoyed our stay. Clean rooms, great atmosphere, and lovely staff. Highly recommend."

"The hotel is really nice and pleasant The staff are lovely very helpful Food is fresh and nice, but unfortunately there were ants on the serving counter Not too far from Wigan centre, 5 - 10 minutes from Retail park"

"Really lovely and super helpful staff!"

"Love this place! Lovely, welcoming real fires in winter. Cool outdoor area for brighter days. Spent a great couple of hours in the beer garden. Rooms clean and well kitted out. Breakfast brilliant!"

"Wonderful hotel, staff are always friendly and very helpful"

"Friendly staff upon arrival and ample parking. The room was clean, spacious and had everything needed. "

"Staff lovely and accommodating, room was spacious, lovely view of the river, comfy bed and clean fresh bathroom. Had a lovely evening meal in the sun by the river, and breakfast was great. And all for a very reasonable price, would definitely stay again"

"Everything was fine, the only thing to be aware of is they will charge you to park your car, apart from that everything was absolutely fine, hotel very clean and the staff very friendly and polite."

"Great food. Quiet hotel. Very clean."

"I recently stayed in a Superior Double Room and was disappointed by the overall experience, particularly considering the premium rate charged. The room itself was clean, spacious, and comfortable, and the hotel benefits from a large free car park, which was appreciated. However, several aspects fell well below what I would expect from a superior room. The room felt somewhat dated, and attention to detail was lacking. Only one teaspoon was provided despite there being two mugs in the room....

"Elevator is very old, had trouble moving up and down. Mattress very hard. Other than that pretty decent."

"Perfect bolthole. It feels like stepping into a nicer universe. We stayed in a yurt again, and admittedly, the ensuite is rustic and chilly as you would expect but the main yurt was cosy and luxe even when the weather was cold. Staying on a Thursday night meant food was available and live entertainment!"

"Room 207 not soundproof lots of noise from road. Breakfast very poor"

"Beautiful location with spectacular views. The room was very spacious and nicely decorated and the bathroom was stunning. Breakfast is very good and they offer both buffet and full cooked options. The things that let it down were more to do with the poor staff attitude that we encountered at Sunday lunch and when I tried to check into our room. They didn’t seem interested in helping us and didn’t get our stay off to a great start."

"What used to be a beautiful building is now in a terrible state. It is in desperate need of a refurbishment and a good clean. It’s in a terrible state and the public areas are worn, tatty and dirty. The breakfast was inedible, badly cooked and cold items were stale. Bed was comfortable and clean, bathroom functional but dated. Staff really lovely and trying their best in very difficult conditions."

"A modern and comfortable room, but the poor breakfast service let down the overall enjoyment of the stay. The rooms are well designed and high quality, although there were issues with our lamp (flickering badly, couldn’t use it) and shower (blocked plug hole, not draining). Maintenance issues were reported to reception, but as it was the weekend, I was told there was nobody available to look into it until Monday. Nevertheless, we enjoyed the rest of the room. Breakfast was disappointing....

"Food was excellent staff very friendly and a good selection drinks from the bar"

"Hermetically sealed and far too warm. Strong smell of marajuana in the stair well, lift didn’t work. Gave me a free breakfast though"

"Easiest and cleanest way too stay at Blackpool."