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"All staff very helpful . Clean and tidy room . Will stay thete again for sure. 👍😃"

"Clean room , ample parking , facilities modern and well maintained, flexible reception staff"

"It was a great place to stay for the emergency situation I was in. Though it would’ve be better if there was information about the wifi data limit."

"Room was clean and well maintained. Staff were friendly and helpful. Breakfast was your standard buffet style. Parking was easy and area kept clean. All in all we had an enjoyable stay."

"I stay at this hotel every month when I head up to Newcastle for work. I've stayed at many of the local hotels but settled on this one for the modern amenities, the gym and library section (LOVE working in the library, it has everything a business person could need). The rooms are small but have everything required for a comfortable stay. Also the value for money is excellent, especially when parking and breakfast is included."

"Nice views of Newcastle Beach."

"Room was very basic with pretty bad shape shower (leaking and hard to handle), extremely dirty windows (which also required a bit of tweaking to be closed off), and AirCon which "gave up" on last day providing some weird error, which could not be fixed by hotel personnel. Staff was friendly and willing to help. Overall, it is an OK hotel for a short stay but do not expect Novotel experience (it kind of gives a bad reputation to the name)."

"The single bed mattress in the suite was most uncomfortable, felt the springs against the body"

"No completely satisfied"

"Next to the club. Staff were friendly."

"Everything looked good, but we found few cockroaches on walls."

"Bed was terrible in room 12. You could feel the springs and the comforter on the bed was just a thin flat blanket between two sheets. The room didn't have a window but the bathroom did. However it wouldn't open so the room was very stuffy. We also got given 1 ply towels that where super scratchy and tiny. The highlight however is the bathroom. The bath and shower where lovely. The staff at the bar are also super friendly. Had a really weird cuck chair that's seen some things. Gave us a good...

"Awesome stay, have been twice now and would recommend"

"Excellent stay in a great spot!"