2/10
The first interaction from the get-go was disappointing as we were not greeted with the usual, happy and warm front desk staff. However, this is the least of it. We get checked into our room and all 3 of the rooms that we had booked as we are traveling with a large group are in unacceptable conditions.
As we walked into our room we were immediately greeted with an extremely unpleasant urine smell. Given that these rooms have carpets and allow pets, you can imagine how many accidents must have occurred here and how many times this smell was ignored by your cleaning staff. Next, as we are walking toward the middle of the room we notice an array of things that are up to 0 standard. The walls are smudged with dirt, the floors have black hair laying all over it, the mattresses are also smudged with black dirt, the pillows are missing pillowcases, the shower has clumps of hair laying in it, the nightstands are sticky, the mirrors have handprints on them, the sinks are dirty, the doors are all stained, the toilet paper holders are falling off each time you use them, the bed frames have half an inch of dust on them, the chairs are all stained, and the list could go on.
Dawid
เข้าพัก 1 คืน, กรกฎาคม 2025