The service was great I enjoyed my stay and I will be back soon.
Zelma
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
Brad
เดินทางกับครอบครัว
3 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
Rooms are out dated and wasn’t the cleanest. Bathroom very small, no iron for the clothes just a steamer that didn’t remove wrinkles from traveling clothes that was packed.
Only 1 negative thing i wish the handicap room were closer to the office and maybe they did have one closer and it was occupied i don't know the room i was in was for ,the room was very good .price a little high but the employees in front office and the cleaning lady was very very nice helpful and kind
Everything was great including the customer service and the food. Roshell & Bambi excellent at their jobs (chefs kiss).
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ตุลาคม 2023
6/10 พอใช้
Charles
9 ต.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Restaurant food and service was good in hotel. Plenty of tv channels offered in room
Restroom tile trim needed work, a mildew smell in restroom and restroom could of been cleaner.
The swimming pool was not in service. The restaurant next door wasn’t open for part of the stay. The travel lane between the office and the restaurant was narrow. The daily cost wasn’t too bad.
The property is under renovation and several rooms are blocked for this. The available rooms are up to Best Western standards.
The dining facility provides excellent regional cuisine at good prices.
We strive to be sure that every guest has a positive experience with us here in Franklin. We appreciate any feedback that we can get to improve our property.
Property was clean and well kept
The room was neat and carpet looked new
Bed comfortable
Brian E
2/10 แย่มาก
Kristy
22 ธ.ค. 2022
Kristy
เข้าพัก 2 คืน, ธันวาคม 2022
การตอบกลับจาก Gretchen K Luke วันที่ 23 ธ.ค. 2022
We strive to provide a pleasant experience for all of our guests. If there is issue reported to us, we immediately work to resolve it.
2/10 แย่มาก
Jose
16 ธ.ค. 2022
Jose
เข้าพัก 1 คืน, ธันวาคม 2022
การตอบกลับจาก Gretchen K Luke วันที่ 19 ธ.ค. 2022
We strive to provide the best accommodations for our guests. If there is an issue, we immediately try to resolve it. We hope that you try us again in Franklin LA.