โรงแรมและที่พักแฟรงคลิน-โคโลเนียล

"The room was superb! Loved the retro style. Comfy bed. Staff very friendly. Will stay again."

"Refrigerator had water and mold in it. Bathroom sink would not drain. Just a bad smell and unclean room. Never again"

"The room was very clean and spacious. Very comfortable bed."

"Parking was ample and the staff were gracious and accommodating."

"The continental breakfast was excellent. They are definitely pet friendly. I like the floors do not have dirty carpet but vinyl flooring! The price is reasonable!"

"Traveled with a team that was in three different hotels, ours was the worst by far. The pillows were not great, the property wasn’t the cleanest."

"Wonderful breakfast better than other motels for the same price. The motel was very very clean and love the wall mounted thermostat where I don't have to play with the unit itself. Love this place will be coming back for sure!!!!"

"Good value for a road trip overnight however the A/C was ridiculously loud."

"Great location and easy to get to off of 81. Staff was helpful. Breakfast was as expected and crowded. Need some clean up around the outside."

"Everything was great except there is no outdoor pool as stated. The indoor pool was closed for maintenance. Staff was very nice, room was very clean and comfortable. We didnt use the breakfast, but the coffee was great"

"Very friendly staff."

"Dirty, room was crawling with ants and room was definitely smoked in. Got moved to another unit but it was not much better"

"Staff was friendly, explaining the amenities. Room was clean and comfortable."

"Room was clean and fine but had a lot of signs of wear"

"My stay at the Holiday Inn on Williamson Road in Roanoke, VA was excellent from start to finish. Check-in and check-out were both quick and easy, making the entire experience stress-free. The staff went above and beyond by checking in with us daily to make sure we had everything we needed. I also appreciated the added security. The elevators required a room key for access, which made me feel safe knowing only registered guests could access the guest floors. Great complimentary breakfast!! The...

"I am not one to complain but I feel that I have to make others aware of the issues we had at this hotel. The air conditioner did not cool the room, the refrigerator was rusty inside and iced over and the toilet would not flush in our initial room. We moved to the room next door. The air conditioner did work. The toilet flushed but rocked because it was not secured to the floor."

"First drive up impression not great. Lobby and breakfast area clean and updated. Room was decent but had a funky mold smell. Carpet was saturated entry way of bathroom and next to a wall by the bed (got my socks all wet). Called front desk for extra towels to place on the floor. No answer. Breakfast was pleasant the next morning and we were on our way. Probably won’t stay here again."