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"There were multiple stains in the room’s floor, mold in the corner of the bathtub, no soap or tissues in the bathroom (I was able to ask for soap and they gave me 2 bars) and it was supposed to be a non-smoking room. While it didn’t smell like someone had directly smoked in the room, I could smell it in the room. I asked if the room beside mine (I was in 111) was a smoking room and was told yes. Must be coming in through the vents. Had to ask for WiFi and was given a code, and checkout was...

"Everything and everyone was wonderful as always!!"

"Parking and check in was easy. The front desk was friendly and prompt. The room was impeccably clean. All of the linens were white. Everything seemed to be wiped down smelled fresh and the air conditioning was great. I’m actually shocked that I paid the price I did. I would’ve thought that a room like that would’ve went for more. I definitely will come back if I’m in the area!"

"Very cute and updated waterside themed rooms. The building and facilities were immaculate. They have tried to make note of everything and it runs very efficiently even when arriving during hours when not staffed. I really liked this hotel."

"The staff is great is just the furniture is way out of date and the non smoking rooms the linens were burnt other than that is ok "

"Clean room, custodial staff and most of the front office staff helpful. Some more smiles would be great! Major complaint was the pool. It filmed over several times from being underfiltered and on another occasion it was full of dead bugs. But overall a good experience reasonably priced. My grandkids loved the breakfast. But we're disappointed in the pool upkeep. Plentiful and easy parking."

"Wonderful customer service and the room is good for the price you pay. Very affordable and clean ! "

"Would not recommend, I booked a week in advance. Went to go check in, there was a sign on the door saying “not available till after 4”. We were heading back to get checked in and got an email stating we were cancelled. "

"Poor breakfast "

"nothing.Very old"

"Had a very busy day and this place was just right - close to Busch Gardens, many food options near by and very clean."

"Parking was sufficient. "

"Rooms oversold. Arrived at 1 am. To one bed for four people. This cannot happen without apologizing and some effort to make it right. "

"for the price, room was average, service was average. Charged for resort fee (twice) only stayed one night, late fall everything is really not active in the resort so why the fee, restaurant charged $30 for a glass of Chardonnay when there were other options that were never offered by the bartender."

"Very nice hotel, in a convenient location, close to tons of restaurants and shopping."

"Third time staying there. Staff has always been helpfull. Rooms are always clean. Food and amenities are great."