Jennifer, Thank you for choosing Kimpton and for taking the time to provide feedback about your experience at Kimpton HARPER HOTEL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Onda, we are glad that you enjoyed your stay with us. We strive to give the best service to our guests, and your feedback lets us know how we're doing. We hope to see you again soon.

Dear Robert,Thank you for your generous review! We work hard to deliver an extraordinary experience to every guest by providing unparalleled comfort and cleanliness. It warms our hearts when guests go out of their way to recognize these efforts, and we are so happy to hear you enjoyed your stay. It was truly a pleasure having you here, and we'd be delighted to welcome you back to Kimpton Harper Hotel anytime.Warm Regards,Rana PapsonGeneral Manager

Dear Amber,From all of us at Kimpton Harper Hotel, thank you for your review! We appreciate your feedback regarding the amenities, and your suggestions will be taken into consideration as we continue making improvements. That said, it is wonderful to hear you enjoyed our comfortable, clean rooms and the warm, friendly service from our team. We look forward to your next visit!Warm Regards,Rana PapsonGeneral Manager

Dear Eugene,It is wonderful to know that you had an excellent experience with us at Kimpton Harper Hotel! Thank you for your perfect rating, and we hope you return soon.Warm Regards,Rana PapsonGeneral Manager

Hello Kenneth! We are delighted that you enjoyed your stay with us! Thank you for giving us some detailed feedback regarding your experience. We certainly hope that we'll see you again sometime!

Hello Luis! Thank you for your feedback! We appreciate when guests take a moment to let us know how we're doing. We're glad that you enjoyed your stay with us and we hope to see you return!

Dear Veronica,It was such a pleasure to welcome you to Kimpton Harper Hotel! We are delighted you thoroughly enjoyed your experience and hope you return soon.Warm Regards,Rana PapsonGeneral Manager

Hello Megan! We're glad that you enjoyed your stay with us! Thank you for taking a moment to leave us with your feedback. We hope to see you again soon!

Dear Erick,Congratulations on your recent marriage. We are delighted Stephan could provide such outstanding service for you during this special time. Thank you for allowing Kimpton Harper Hotel to welcome you for your recent wedding. It was an honor having you stay with us, and we look forward to many return visits!Warm Regards,Rana PapsonGeneral Manager

Hello Amy. We appreciate your feedback, and while it seems we may have fell short of your expectations, we hope that you will see us again so that we can show you our very best!

Thank you so much for your feedback! We look forward to your next visit.

Thank you so much for sharing your experience, Raymond! We are so happy to hear you enjoyed your stay, and a few of our special amenities here at The Harper. We hope to welcome you back in the near future!

Thanks for sharing your feedback, Jason! We appreciate it and hope to see you again soon.

Thank you for your honest feedback. We hope to welcome you back very soon.

Thank you so much for your feedback! We look forward to welcoming you back on your next visit.

We are so glad you enjoyed your stay! We look forward to your next visit!

Thank you kindly for sharing your honest feedback. We always appreciate it, and use that information to enhance future guest experience. We look forward to welcoming you back on your next visit.

We are delighted to hear that you enjoyed your stay, and some of the historic items we have kept from years past. We look forward to your next visit!

Dear Bryan,We appreciate your feedback and are concerned about the issues you've encountered, including the booking discrepancy and the check-in delay. While the design of our lobby is intended to offer unique experiences, we understand the inconvenience it caused you. Additionally, we apologize for the concerns you had with the elevator and sink, which are certainly not up to our standards, and we are taking steps to address them. We are committed to improving and hope that we will have the opportunity to provide you with a smoother experience in the future.Warm Regards,Rana PapsonGeneral Manager

Dear Michael,It's wonderful to hear that you had an excellent time with us overall and we trust that everything was in order for your visit. Thank you so much for the perfect rating, and we hope to see you again soon. Warm Regards,Rana PapsonGeneral Manager

Dear Moonika,Thank you for your recent stay at Kimpton Harper Hotel. Our staff takes great pride in their work to keep our rooms clean and comfortable. Thank you for your feedback and we hope to see you again. Warm Regards,Rana PapsonGeneral Manager

Hi Chad. We're glad that you enjoyed your stay with us, and we hope to see you again soon.

Dear Jacy,It was an honor to host you at Kimpton Harper Hotel. It's always lovely to read reviews like this, and we're delighted you had a wonderful stay. Our team is looking forward to welcoming you back!Warm Regards,Rana PapsonGeneral Manager

Dear Ravin,Thank you for choosing Kimpton Harper Hotel and for sharing your delightful review. We are thrilled you were impressed with everything from our amazing view and wonderful accommodations to our top-notch staff and delicious dining experience. We look forward to welcoming you back for many more memorable occasions.Warm Regards,Rana PapsonGeneral Manager

Dear Richard,Thank you for choosing Kimpton Harper Hotel. We're glad you appreciated our property's unique aesthetic and convenient location. It was wonderful to have you stay with us, and we look forward to welcoming you back for another memorable experience!Warm Regards,Rana PapsonGeneral Manager

Dear Kevin,Cleanliness and comfort can always be found at Kimpton Harper Hotel! We are so happy this was your experience, and it would be an honor to host you again. Please keep us in mind.Warm Regards,Rana PapsonGeneral Manager

Dear Katie,Thank you for choosing to stay with us at Kimpton Harper Hotel. Our goal is to provide every guest with comfortable accommodations, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of some of our plentiful amenities. However, we offer our sincere apologies for any inconvenience you experienced in your room. Also, we're very sorry if your room was anything short of immaculate. Your comments have been duly noted and will be discussed with our team. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose us again in the future.Warm Regards,Rana PapsonGeneral Manager

Dear Florence,We value your feedback and are glad you took the time to share your thoughts. It's disappointing that your room and our food didn't meet your expectations. We're committed to improving our guest experience and will consider your comments. We appreciate your past connection to Kimpton and hope to regain your confidence in our value. It would be wonderful to welcome you back for a more satisfying stay.Warm Regards,Rana PapsonGeneral Manager

Hello Jazmin! We thank you for taking a moment to let us know how your stay went. We are glad that you enjoyed your stay and we hope to see you again soon.

Dear Marcie,Location is one of the most important aspects of taking a trip, so we're glad that you could experience all the convenience ours affords our guests. We're also pleased that our dedication to cleanliness and service helped make your time with us an exceptional one, and we look forward to welcoming you back to Kimpton Harper Hotel for another fantastic stay; until next time!Warm Regards,Rana PapsonGeneral Manager

Dear Anne,Thank you so much for the high rating. We're so happy to know that you had a great time with us overall, and we trust that everything was in order for your visit. Please consider coming back to join us again soon!Warm Regards,Rana PapsonGeneral Manager

Dear Brandi,Thank you for your positive feedback! Maintaining a clean and comfortable environment at an affordable price point is our top priority, and we're thrilled that we could meet your expectations. It would be a pleasure to welcome you back to Kimpton Harper Hotel and provide another excellent stay.Warm Regards,Rana PapsonGeneral Manager

Thank you for taking a moment to let us know how your stay went. We are glad you enjoyed your stay and we hope to see you again.

Hi David. Thank you for your feedback. We appreciate when guests let us know how their stay went. We hope to see you again.

Thank you for your feedback. We will look to improve our guest experience, and hope to welcome you back in the future.

Dear Carrie,Thank you for sharing your feedback. We're sorry that your experience did not fully meet your expectations, particularly regarding the value of your stay. We strive to ensure transparency in all our communications and will continuously work to improve our guest experience. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.Warm Regards,Rana PapsonGeneral Manager

Hello Guillermo! Thank you for letting us know how we're doing! We appreciate your feedback. We hope to see you again soon!

Hi Grant! We appreciate that you took a moment to let us know about your stay experience. We are glad that you enjoyed your stay with us and we hope to see you again!

Dear Whitney,Thank you very much! From our terrific location to our delicious culinary offerings, we are happy you had a great experience at Kimpton Harper Hotel. Hosting you was a treat, and we look forward to doing so again. Take care.Warm Regards,Rana PapsonGeneral Manager

Dear Eric,We're so happy to know that our amazing location was perfect for your needs. Your feedback about the housekeeping service will be discussed internally, as we're always looking to improve, and we hope to see you again soon. Warm Regards,Rana PapsonGeneral Manager

Dear Randi,It was a privilege to host you at Kimpton Harper Hotel. Thank you for sharing your praise for our efficient valet service and the delicious menu at il Modo. Come back and see us again!Warm Regards,Rana PapsonGeneral Manager

Dear Joel,Many thanks for taking the time to share your experience with us! We're thrilled our fantastic location suited your travel needs well. Additionally, our team is committed to providing high-quality guest service, and we’re delighted we made a good impression on you. It was truly a pleasure having you as our guest, and we hope you return soon.Warm Regards,Rana PapsonGeneral Manager

LaNisha, thank you for your feedback! We appreciate when guests let us know how their stay went. We hope to see you again soon!

Dear Jenny, It is wonderful to know that you had an excellent experience with us! Receiving recognition for our hospitable team, lovely accommodations, and fantastic amenities is always appreciated. We're thrilled our excellent location suited your needs well and that our hospitable team left a great impression on you. Your feedback about signage will be shared internally for further consideration, as we are always seeking new ways to improve. Thank you for your great review, and we hope you return soon!Warm Regards,Rana PapsonGeneral Manager