โรงแรมใกล้สวนสาธารณะฟอร์ตสมอลวูด, Pasadena

"Staff was super helpful! Facility was very clean."

"Old room, carpet needs some tlc. Plus stood 2 nights and never received housekeeping service."

"The lobby was very dirty, and when I got to the room, it was filthy, and there were bugs—like bedbugs—crawling on the bed. When I spoke to the person at the front desk, they told me it was the only room available and that if I wanted to stay, that was the room available, and that if I left, they wouldn't refund my money, because I was the one who didn't want to stay."

"The property needs renovations specifically inside the room. There was no toilet paper holder, the AC made strange sounds at night. But the wors thing is the other people inside thebproperty apparently they live here. And we felt watched at all times. At night we coulnt sleep because there was two people outside taliking for kver an hour.we though there were listening to see if we were asleep. At 5am outside of the room there was a tall tree with many birds singing. One of the reasons we stayed...

"Easy quick check in courteous staff clean property clean room. Daily room service breakfast was ok"

"Cool"

"Great Staff Easy Check-in Good Room"

"This property is PERFECT for people going on a cruise. You can see the ship from the hotel. If needed, it’s a 5 minute walk to the port. The hotel is like new and has a very friendly and helpful staff. We’ve stayed here a few times and will use it in the future. It’s also a convenient walk to restaurants and a grocery store."

"Front desk staff were wonderful in addition to hysterical. Early check in didn’t turn out the way I’d hoped but the room was ready in enough time, thanks to the staff, we were able to get dressed in the room, freshen up and leave on time for a wedding"

"Nice place to stay....close to airport"

"The water didn’t get hot , only one elevator worked, there was a fire crew called out but know alarms went off because they don’t work properly. Contacted staff they was not helpful at all."

"You have to pay for breakfast but the selection was good. Pay to park. Rooms need some love. Wallpaper is coming off the walls. The only ice machine is on 7th floor. Rooms had some odors. Room clean. Bathroom sink slow draining. Hilton Hotels usually have a higher standard. This one not so much. Staff was great! "

"I arrived at the property to be told I had no reservation. The attendant said it was probably at their other location about 1/2 mile away. Went to that location and was told there was no reservation. I double checked my booking and it said it was the original location. Didn’t stay at either one. Rebooked somewhere else. Both places seem a little shady"

"Dangerous place to stay. Unauthorized key was given to an unknown party and the manager excuse was she was a new employee. Front end staff very rude. Rooms aren’t cleaned throughly. Parking lots are dimmed and no cameras are working in the hotel hallways or park lot. Risky property. I would not recommend."

"Room is always clean. Staff is always friendly. Extended hours in the coffee shop were a plus. Restaurant close by is good."

"Amy at the front desk was a delight"

"Clean quiet room. Very nice breakfast."

"We only stayed one night after we flew back from the Bahamas to BWI airport. We used the hotels free shuttle services. Very convenient. The room was very nice. The only thing was they advertised having a restaurant but they did not. They did have some breakfast food to microwave and some pastries. Although there is a restaurant across from the hotel that was very good."

"Great mid range hotel. The staff was friendly and helpful and the rooms were comfortable and quiet."