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"Great staff!"

"It was quiet for the most part. And the staff is always nice when I stay."

"The update is nice and noticeable from our previous stay."

"What a wonderful historical charming hotel full of character. The owners go above and beyond to make you feel at home. Highly recommend staying here if you are in the Fort Scott area."

"This stay was a disappointment. The facility needs updates and thorough cleaning. Furniture in our room was stained, torn, or frayed. The carpet had been vacuumed, but not cleaned for a long time: walking barefoot or stocking foot left the soles of our clean feet or socks nearly black! Pillows are beyond wimpy! So are the towels. Bathroom counter was scarred. Listed hours for swimming pool were 7:00 AM to 10:30 PM, but it was closed in the morning until AFTER 10:30 AM for DAILY cleaning! ...

"The room was clean, check-in was easy and breakfast was good. I would stay here again."

"Clean room & parking area."

"The management and front desk people were very accommodated, respectful, helpful, and caring. They went above and beyond to make sure we had the best stay possible!!!! we will stay again and we highly recommend!!! The housekeepers were also amazing and took very good care of us!!!"

"The room was clean. The staff was very friendly and accommodating, and the amenities were much needed. I enjoyed my stay."

"Worked well for our needs. Breakfast was as expected. Didn’t use the pool but looked nice."

"Blankets had burns in them and gunk on them. Bathroom was dirty. Floor was dirty. Stayed for five minutes while we tried to find a different hotel and left. Worst hotel experience I’ve had."

"I appreciate the fact that many HI properties are the same plan. It makes for no negative anticipation for the next stop. In this unit the staff was cheery from the moment I walked thru the door. It sets the tone for a positive experience for the entire stay."