โรงแรมและที่พักฟาวน์เทน เลคส์

"Have stayed at this location multiple times in the past. Reported the shower had zero water pressure and requested another room. Was assured a move to another room when we came back from doing business. Was called while we were away and reported maintenance had resolved the problem, no need to change rooms. Returned to the hotel, tried to take a shower, only a water mist was coming out of the shower head, not fixed at all. Was trying to wash the soap off my body and could hear someone loudly...

"Very Professional"

"Front desk Mari , not at front desk for 5 months when I tried to check in had to wait . Didn’t recognize bonvoy membership and got an attitude when I tried to give it her. They gave me a room with a malfunctioning air conditioner . They offered a new room and would text me when it was ready and bring keys to my old room. Instead they didn’t give me a new room , they sent some guy to my room without y peromission and privacy sigh on my door he entered anyways and was caught on camera snooping...

"Good"

"Amazing rooms! big, and clean rooms! You Have a kitchen with all you need, it’s like a little studio. The only thing I hated was the mattress. Extremely plush, it goes all the way down when you lay on it, apparently all rooms have the same extra soft mattress, no support."

"We stayed in the ADA accessible room and the height adjustable shower head was broken in there. Besides that it was fantastic very clean and modern."

"The staff made all the difference. Every person I encountered was very helpful and were great ambassadors for your hotel/brand."

"Very clean and comfortable"

"Fantastic trip - clean, spacious rooms; fantastic facilities with great food and drinks; and fun pool options. Highlight was definitely the boat ride to Big Hickory Island. A must!"