Parking was great and lobby smelled amazing! Staff was very friendly and prompt, but as someone who usually stays at Sheraton Suites I would not recommend this hotel the rooms are not as appeared online ! Mostly dark and very unwelcoming as you enter the elevator. The bathrooms are very tight and uncomfortable.
So sorry to read you experienced a problem during your stay with us Shanrese! We've just shared your feedback with our General Manager Paola - hope you had the opportunity to speak to her or any other member of management before your departure so she could have addressed it directly with you. If not, please feel free to reach out to Paola directly at the property. Stay healthy and wishing you all the best in 2024 and beyond!!
Thank you so much for your REVIEW Ebony, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Jose, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Girl at desk was un professional. Rude.
I asked for a manager and was told there wasnt one. I am a Hilton Honor's customer and I wont return to this location. Room smelled like mold, we were supposed to me near friends and family. We had 4 rooms. One of our rooms was on a differebt floor and none of the rooms were side by side. Horrible experience here.
So sorry to read you experienced a problem during your stay with us! We've just shared your feedback with our General Manager Paola - hope you had the opportunity to speak to her or any other member of management before your departure so she could have addressed it directly with you. If not, please feel free to reach out to Paola directly at the property. Stay healthy and wishing you all the best in 2024 and beyond!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
8/10 ดี
Robert
เดินทางกับคู่รัก
9 พ.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Convenient both to airport and cruise terminal. Comfortabl.
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Melissa, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Nicole, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Naikis, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Phoenicia, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Valerie, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Sylvie, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Stacey, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Monique we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Mehran, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
8/10 ดี
Sandra
20 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The pool was closed at 8pm. The breakfast Monday-Friday was until 9am. The lamps in our room were dirty and the pillows smelled not cleaned. The room was big but it was vey dark the lightbulbs were very low on the lighting. Overall is okay the hotel wouldn’t stay again.
Thank you so much for your REVIEW Sandra, we're happy you enjoyed your time in the hotel and we've passed along all your additional comments to our GM and ownership - thank you for your detailed feedback! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Jeffrey, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Daniel, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW KATHY, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Andreea, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Great night sleep - sheets were so soft. Hot water took a minute in the shower but it was there. We walked to movies and dinner. Morning shuttle was a little messy - we signed our name on the sheet the front desk said to sign but they wasn’t the list the driver had in the morning. We were able to squeeze in so all was good.
Thank you so much for your REVIEW Megan, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Richard, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Barry, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Yocasta, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Shari, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Kristen, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Jose, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Candido, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Esther, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Joseph, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Jervis, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Hector, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Keno, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Jillene, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
6/10 พอใช้
Carol, Wauwatosa
เดินทางกับคู่รัก
25 มี.ค. 2024
Room was okay. Breakfast was just okay. Long lines for food, not enough of a serving area. Limited choices for breakfast food.
Thank you so much for your REVIEW Carol, we're happy you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Damon, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Francesco, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Jolanta, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Edward, we're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Thank you so much for your REVIEW Grlain We're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!
Nice pool area with outdoor lounging areas. Firetable with seating is a nice touch to relax by. Breakfast was acceptable. I did buy an ice cream treat from the front desk. It tasted old. Don’t recommend that.
Thank you so much for your REVIEW Scott! We're THRILLED you enjoyed your time in the hotel! It was our pleasure to welcome you to South Florida and please keep us in mind should you or friends or family be returning to the area and need accommodation!! All the best in 2024 and stay healthy!!